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10
Faultless. Excellent end to end.
Posted 6 days ago
Excellent throughout. The quote was clearly explained with options given an honest open advice on available solutions. Arranging a date & time and all the key details being shared in advance was friendly, professional and a breeze. The install was quick, extremely professionally done and fully explained - with a full handover including how to use the system & what to expect. With questions post install welcomed & answered. Most importantly the system works as we were advised it would do without fault, meeting our requirements fully. Very happy. Already planning the next job.
Job location: L39
10
Efficient and knowledgeable
Posted 1 week ago
Excellent service. Kept you informed from booking right until informing you of eta. Very knowledgeable about the issue and gave good advice on how to prevent the issue happening again. Will definitely use in the future
Verified reviewer
Job location: WA5
10
Another reliable install
Posted 08 August
Rad change, used them a few times, really comfortable using them on anything, actually need them again in a few weeks for the ensuite. Wouldnt use anyone else.
Job location: WN8
10
Annual service and make repairs.
Posted 26 July
The company responded in a timely manner when approached to service the heating system. The work was completed on the agreed date and time, in a professional manner. There was a reasonable delay while spare parts were obtained and the repair work carried out. The office was efficient making all the arrangements and keeping me informed.
Verified reviewer
Job location: CH8
10
Loosing shower pressure
Posted 08 July
Had a new boiler fitted by Helikon and some months later there was an issue with boiler intermittently loosing pressure. Simon came out the day after contacting and corrected the issue at no extra charge! Fantastic service. Thank you Simon and Emma!
Verified reviewer
Job location: CH66
10
Gas Boiler Service
Posted 26 June
Firstly, Emma is an absolute star! Excellent communication and tried her best to accommodate for customers. Steven, the engineer, was professional, efficient, knowledgeable, and very respectful of home space. He called when enroute with an ETA, which is very helpful and reassuring. Highly recommend. Thank you!
Verified reviewer
Job location: L8
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