I bought a full new kitchen from IKEA, and needed the removal of the existing kitchen and installation of new kitchen. Price was quoted with installation of appliances. Old parts of kitchen were used and with no communication and appliances were not installed. After complaining I was told they would be back to fix mistakes and complete installation of appliances. I had to pay someone separately to install the oven as they did.l not know how, and now they refuse to reply to my messages or answer my calls when I call about the installation of the dishwasher. The kitchen was installed 9 weeks ago
Response from HHD Kitchens & Bathrooms Ltd
Hello I’m sorry you feel this but there was communication between us regarding some of the items used from your old kitchen. The old frontals were like for like some were missing from your new kitchen not purchased so that’s why old parts were used (I’ve sent the messages as evidence to Checkatrade ) regarding the dishwasher that was working as stated in messages( I have also sent evidence to Checkatrade ) the electrical for the oven wasn’t provided in my quote as I’m not qualified to carry out such works. The missed messages are regarding a garden tap nothing to do with the kitchen works