House of Surrey Limited Logo

House of Surrey Limited

  • Windows / Doors / Conservatories
  • Curtains / Blinds / Shutters

Shepperton, Surrey

Mr Malcolm Mitchell

20
+Approved member since 2000
Call07488 846784

Skills & expertise

  • Windows / Doors / Conservatories
    • Aluminium Windows Replacement / Installation
    • Bay Windows Replacement / Installation
    • Bifold Doors Replacement / Installation
    • Composite Front Doors Replacement / Installation
    • Door Canopies
    • Double Glazing Repair
    • Double Glazing Replacement / Installation
    • Exterior Doors Replacement / Installation
    • Fire Doors Replacement / Installation
    • French Doors Replacement / Installation
    • Frosted Windows
    • Glass Replacement
    • Interior Window Shutter Fitters
    • Misted Double Glazing
    • Patio Doors Replacement / Installation
    • Porches Replacement / Installation
    • Roof Windows Replacement / Installation
    • Secondary Glazing
    • Stable Doors
    • Stained Glass
    • Timber / Wooden Windows Replacement / Installation
    • Triple Glazing Replacement / Installation
    • UPVC Repairs
    • UPVC Windows Replacement / Installation
    • Window Fitters
    • Window Shutter Fitters
    • Window Shutter Suppliers
    • Window Shutters
    • Windows and Doors
    • Wooden Sash Windows Replacement / Installation
  • Curtains / Blinds / Shutters
    • Made to Measure Shutters
    • Plantation Shutters
    • Wooden Shutters

Company info

We have been established since 1985, all of our work is guaranteed. We don't ask for a deposit...

We trust you will be happy with the finished job.

  • Local family business established in 1985 with over 17,500 satisfied customers.
  • No deposit required, customers only pay when they are completely satisfied.
  • Ten year written guarantee which is transferable if you were to sell your property.
  • All our installers are employed by the company (no outside labour) all with a minimum of ten years experience.
  • All of our PVCu windows and doors come with a multipoint locking system for improved security (PASO11).
  • Local showroom where all or our products are on display (see before you buy).
  • All of our products are the very latest in design and development, you would not be buying an outdated product.

House of surrey are members of the BFRC (British Fenestration Rating Council) - www.bfrc.org

Contact details

Reviews Summary

8.25
Average score based on 3 reviews in the last 12 months
619 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

Workmanship
9.33
Tidiness
9.33
Reliability
6.67
Courtesy
7.67
Quote Accuracy
(2 Reviews)
100

Customer Reviews

10

A replacement window and aluminium glazed sliding doors

Verified Review

I am delighted with the installation of my window and aluminium glazed sliding doors. The quality of the products is excellent and Jim and Jack worked tirelessly with the installation, leaving my house and garden spotless after the work. The internal and external finishes where the window and doors meet the structure are excellent too, and I received my Fensa certificate and guarantees shortly afterwards.

Location: KT8
Reviewed in: January 2023
4.75

Fix a 3 year old window that had jammed shut.

Verified Review

The work was carried out to a good standard 3 MONTHS after reporting the problem. Staff shortages were blamed, but the customer service was virtually non-existant. I was told repeatedly to just wait and they would eventually get back to me. We had given up and booked a different company to repair it when they finally rang. Gerry, who was efficient and friendly, carried out the work. Some customers waited all summer to have windows they couldn't CLOSE repaired. Although we sweltered, at least we could keep the rain out and the house secure. After-sales service was terrible, very stressful.

Score Breakdown

Courtesy

3

Tidiness

8

Timekeeping

0

Workmanship

8
Location: TW17
Reviewed in: November 2022

Reply from House of Surrey Limited

We visited the property on 13th July 2022 to assess the problem and ordered a new frame and parts and fitted the new parts 15 working days after they arrived on the 7th September 2022. Yes we were short staffed right in the middle of the holiday period.

10

Replacing double glazed windows throughout the house.

Verified Review

From the minute Barry came to quote, the installation team and installation manager were always on time, did a great job and we are really pleased with the service.

Location: TW18
Reviewed in: August 2022
10

New back door, new side garage door and new upvc window

Verified Review

Very impressed overall. The initial sales rep Barry gave clear guidance and a fair quote. None of the usual sales nonsense. On the day of fitting there was an error in one of the glass panels size, due to a mistake at the manufacturers. This was resolved within a few days and they kept us informed. The quality of the product and the workmanship cannot be faulted. We would recommend this company and certainly use them again. Well done House of Surrey.

Reviewed in: August 2020
10

New door and window supplied and fitted

Verified Review

Surveyor and fitter came on arranged dates, on time, very professional and courteous service from all at House of Surrey

Reviewed in: August 2020
10

2 sets of new windows

Verified Review

The windows were replaced within a few hours. The two people were efficient, pleasant and very professional. I was very impressed. They standout as a company which truly delivers what they said they would deliver and they do so honestly- this is becoming a bit of a rarity nowadays. Highly recommend.

Reviewed in: February 2020

Services

  • Domestic Work
  • Free Estimates (excl. Insurance)
  • Insurance Work Undertaken
  • Cards Accepted

Locations

Works in

', Staines-upon-Thames, Surrey,

Vetting Status

Fully Vetted Trade

Insurance
Self Certified
Company Type
Ltd Company
Address
Checked
Identity
Checked
Checkatrade T&Cs
Signed
Approved member since 2000
Trading address verified
Yes
ID Checked
Yes
Checkatrade Standards
Yes
Company Status
Limited Company Checked
Yes: Registered as a Company  No: 05483681
VAT Registered
Yes: 385 7757 89
Company Type
Ltd Company
Business Owners
Mr Malcolm Mitchell
Insurance Details
Public Liability Insurance
Current: Self-Certified on: 07/02/2023
Insured By
Zurich Insurance PLC

Accreditations and Memberships

Very professional outfit with excellent reputation.

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