HSI Hampshire Stoves (Installations)
Skills
- Chimney Relining
- Fireplaces
- Wood / Log Burning Stoves
- Stoves Installer
- Stoves / Fireplace Showroom
- Emergency Fireplaces / Stove Service
Customer Reviews
Write a review9.97 /10
Based on 65 reviews over the past 12 months
Quality of work
9.98
Reliability
9.98
Communication
9.95
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe the service as professional, friendly and exceptionally tidy, often highlighting the team's reliability. The excellent communication is also frequently praised, making them easy to deal with from start to finish.
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Reviews (599)
10 Wood / Log Burning Stoves
Posted 1 day ago
Great service - has fitted 3 burners over 10+ years
Installed 3 wood burners over the years and swept and maintained them. Three burners were all different makes and installs - one being a built in cassette type to replace the baxi open fire that was there. This included cutting back the stone surround and lining the chimney. Looks and works great. Terry sweeps each year to allow us to have our certificate and peace of mind when it comes to insurance. He leaves the room as he found it nice and clean. Also gives helpful advise on maintenance. Would we use Terry again - yes. He has fitted 3 for us and expect a 4th at some time!Verified reviewerJob location: GU3410 Wood / Log Burning Stoves
Posted 5 days ago
Reliably excellent
Impeccable service again from Terry and Tracy. Very easy to work with, and great result and advice as always.Verified reviewerJob location: GU3410 Fireplaces / Stoves
Posted 5 days ago
Excellent service
Terry has been carrying out our stove maintenance and sweep for many years. He is prompt, friendly, and makes and leaves no mess! Thoroughly recommend Hampshire Stoves.Verified reviewerJob location: SO2410 Fireplaces / Stoves
Posted 6 days ago
Chimney service and sweep
As always, Terry does a great job, very thorough and punctual. Thoroughly recommend him and Hampshire Stoves, Tracy in the office arranges calls very quickly.Job location: GU3410 Wood / Log Burning Stoves
Posted 1 week ago
Excellent wood burning stove cleaning and maintenance
Terry is excellent and has been servicing our stove for the last 8 years. Really easy to deal with and very clean and tidy. Excellent admin from Tracy too so we're reminded when we're due for a clean and a date is found that is convenient. Many thanks both.Verified reviewerJob location: SO2410 Wood / Log Burning Stoves
Posted 25 July
Best in the business
Great professional friendly service- I would highly recommendVerified reviewerJob location: GU34
Photos
Company Info
Owner
Mr Terry Bicknell
Sole Trader
13 years on Checkatrade
VAT Registered
Yes: 172112349
Welcome to our Checkatrade page and thank you for taking the time to look into our details. We are a family run business. Terry Bicknell of HSI Hampshire Stoves (Installations) has been fitting since 2002, offering quality advice and services in the following areas:
- We have a Showroom - Open by appointment only meaning that you are able to organize a time outside of normal office hours. (Ring for an appointment to suit you).
- Wood Burning/Multi Fuel Stove Specialist
- Flex liners
- Twin wall factory flue systems,
- Fitting of bird nets/rain guards.
- Yearly stove after care service available
- Supply of wood burning/multi fuel stoves
- (ACR, Chesney, Cleaburn, Stovax, Hunter, Rais, Ekol, Hwam, Contura, Aga, Charnwood, Barbas, Morso, Dovre, Nordpeis, Euroheat, Esse, Parkray, Stuv, Saltfire, MI Stoves & many more)
- We are dealers for Saltfire, Ekol, Termatech, MI stoves, ACR and Woolly Mammoth stoves
- Supply of hearths - i.e. stone hearths and shaped glass hearths
- Problem solving
At HSI, we pride ourselves in offering a prompt, efficient & friendly family run service, no chimney is no problem with our twin wall internal and external systems. When you call you will only ever speak with either Terry (who carries out all surveys and installations) or Tracy (who handles all phone calls, showroom, ordering and diary etc). We are a HETAS approved fully insured company and are always conscious of our customer's needs. We are also pleased to offer estimates; we fully guarantee all of our work. We have recently moved our work premises (literally approximately 30 feet) and have a small showroom area in our new unit - we are open by appointment only. We can proudly say that we are a dealer for Ekol and Saltfire and for the more modern stove Termatech, along with Mi Flue Stoves and Woolly Mammoth Stoves. We have now also got a Facebook page.
We joined Checkatrade to be able to give our customers past, present and future an informed choice from our recommendations. Please feel free to contact either Terry or Tracy to discuss your individual needs and requirements, we are always happy to help.
Call to discuss all your needs - our show room is Unit 8, Barton Industrial Estate, Upper Wield SO24 9RN (Ring for directions)
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2013
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