Reviews

  • Paul M
    10

    Reliable

    Posted 1 day ago

    I am more than happy with the service I received from this company. They were quick to respond; the service engineer turned up on time and was polite & happy. The job was done quickly and without fuss.
    Verified reviewer
    Job location: SA73
  • Catherine M
    10

    Heat pump service and repair

    Posted 08 May

    excellent service throughout from contacing the company through to the work carried out. text messages received confirming appt and letting you know when they are on the way. they tell you who will be your engineer so you know who to expect. Lee came and carried out the service. A leak was found. Lee ordered the part we needed and Daryl returned a day later to fix it. they took the time to show us how to use the system as the company who installed the system initially didnt show us. both Lee and Daryl were really helpful, knowledgeable and polite. i would highly reccomend them
    Verified reviewer
    Job location: SA67
  • 10

    Boiler installation

    Posted 26 January

    Can’t thank innovative gas services enough for their quick and efficient service in installing a new boiler.the installation was carried out by Corey who was polite and took great care in his work, when finished he left us with no mess.Congratulations Lee and the team for a job well done can’t recommend you enough. Mr & Mrs Packer
    Verified reviewer
    Job location: SA72
  • 10

    New boiler installed

    Posted 08 October 2025

    Innovative Gas service was impeccable, prompt and went above and beyond what was expected. They were also very tidy whilst working. I have booked them against to do a different job for me. I can definitely recommend them to other people.
    Verified reviewer
    Job location: SA71
  • 10

    Great professional service with a smile

    Posted 07 October 2025

    We have had a logburner for 5 years but it's never been set up properly, leading to dirty glass and chimney sweeps scratching their heads as to how to gain access to the flue. Only when Lee came from Innovative Gas services did we finally get the fire bricks and baffles set correctly. Lee spent a lot of time and effort and refused to give up, unlike other so called experts. The log burner now works a dream. Thanks very much Lee!
    Verified reviewer
    Job location: SA42
  • 10

    Excellent service

    Posted 23 September 2025

    Competitive quote, turned up on time, replaced old Combi, dealt with a few unexpected issues. No drama, just honest professionals.
    Verified reviewer
    Job location: SA73