Reviews

Quick and helpful, work completed well and very pleased with the results

Needed loft boarding and new hatch and ladder. Very happy with the process from start to finish, all work was explained clearly and the fitting was carried out to high standard. Final query was resolved on the day. Massive thanks to Simon who did the survey and George who did the fittings.

Great communication and on time for initial meeting and then for carrying out the work. Process was clear and transparent, Charlotte was knowledgeable and helpful.

Very poor experience. Largely due to the surveyor not having spotted some issues the installers felt they were unable to overcome - despite us having highlighted the possibility. Fitters were very embarrassed on site and indicated this was a common issue. A hurried reinstatement and lengthy to/fro with company management was also very unsatisfactory and left us out of pocket due to their "contract first" attitude despite them being unable to proceed. Eventually engaged a local company who were a delight to deal with in comparison and completed the work with ease at a comparable price.

Absolutely thrilled with my new loft. I'd seen instaloft advertised on facebook and the whole process was perfectly thorough. My surveyor Mark was personable, thorough and transparent, and he patiently answered all of my questions in detail (with none of the pressure sales tactics you often encounter!) He accommodated all of my requests and addressed all my concerns. The installation was completed in one day, Steve and Ashley were discrete, efficient and polite. The finished result was tidy and very professional. I'd recommend instaloft to anyone. Worth every penny!

They provided the cheapest quote by far. Very thorough when providing quote. Installation was booked in quickly and the guys who came to install did a great job, very tidy, friendly, took time to explain how everything worked and make sure I was happy. Lifetime guarantee on ladder as well. Very happy. Would recommend