Reviews

  • 10

    Access and Lock Change

    Posted 23 January

    Julian from J&A Locks was kind, caring, and extremely considerate when responding to an emergency situation involving an elderly neighbour. Nothing was too much trouble, he gained access quickly and safely, replaced the locks, and provided replacement keys immediately. A truly professional and compassionate service when it mattered most. I wouldn’t hesitate to recommend Julian and J&A Locks.
    Verified reviewer
    Job location: DH2
  • 10

    Front Door did not lock

    Posted 28 June 2025

    Great service. Called as our front door didn’t lock and this was around 7pm and we were seen to within the hour and everything fix. Would recommend!
    Verified reviewer
    Job location: NE21
  • 10

    Fit new lock after being locked out

    Posted 30 March 2025

    After speaking to the locksmith, he quoted a price and said he would be with me in 20 minutes. He was there in the time he said and had the lock renewed in about 10 minutes. Even though he had to put a more expensive lock on he stuck with the price he quoted. Excellent work and top class service.
    Verified reviewer
    Job location: DH9
  • 10

    Replacing door locks

    Posted 26 March 2025

    Provided us with extra keys after fitting, polite and efficient communication and turned up within 30 mins of the job being accepted. Great work!
    Verified reviewer
    Job location: DH2
  • 10

    Landlord

    Posted 03 March 2025

    Excellent job completed efficiently and to a high standard at a great price.,Tenants very happy with new locks which meet fire safety standards Thanks very much.
    Verified reviewer
    Job location: DH1
  • 10

    Locks replaced

    Posted 23 February 2025

    Door Lock replaced same day. Great communication and service and would use again. Thank you
    Verified reviewer
    Job location: TS17