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Reviews

  • 10

    Great Communication

    Posted 6 days ago

    A fantastic service from start to finish. From the initial phone call to the visit the following day, there was clear communication and Ian turned up punctually and diagnosed the fault within minutes. He was able to fix the problem there and then and checked everything thoroughly.
    Verified reviewer
    Job location: SS12
  • 10

    Best service I’ve ever had from any trade

    Posted 19 June

    I looked around a lot to find someone who could fix my oven and could be trusted not to rip me off. I’m so glad I used these guys. Honestly the best service. The best work and they come across like they really care about what they’re doing. I cannot recommend them enough. Trust me JB will not let you down. Amazing job. This level of service is rare these days so Thanks again guys
    Verified reviewer
    Job location: CM12
  • 10

    What customer service should be.

    Posted 15 June

    This company is what services used to be like. When you phone them you get to speak to a person, not a machine. They let you know well in advance what time they will visit and clearly explain the cost. Then they keep to the time stated. Text message 15-20 minutes warning of arrival. Courteous and professional engineer. A small family business that know how to treat customers. I would highly recommend to anyone who has problems with their cookers.
    Verified reviewer
    Job location: SS15

    Response from JB Domestics

    Hi Peter, thank you for the lovely review, we we're very happy to read such kind words from yourself. And we are glad that you were beyond satisfied with our services!

  • F H
    10

    Oven service

    Posted 12 June

    100% recommend JB domestic- Matt serviced our cooker/oven and was very informative. Thank you, will definitely use the service again if required.
    Verified reviewer
    Job location: RM9

    Response from JB Domestics

    Hello Farzana, thank you for the very kind review. I'm glad you were happy with Matt's work on your cooker and our overall services!

  • Nick L
    10

    Fitting new range cooker

    Posted 10 June

    Ian text me 20 mins before arrival, he fitted the oven with ease and was overly helpful, we spent more time chatting then it took him to fit the oven. Highly recommend and will use again.
    Verified reviewer
    Job location: SS8

    Response from JB Domestics

    Hi Nick, thank you for your kind words and your nice review. I'm glad we were able to help fit your oven and that Ian was a great help!

  • Trudi C
    10

    Broken washing machine drum

    Posted 28 May

    Great service, they came out quickly and gave us honest advice on our options, in our case a question of repair or replace. I would absolutely recommend using them.
    Verified reviewer
    Job location: CM0

    Response from JB Domestics

    Hi Trudi, thank you for your review and it was a pleasure to be of service to you. Always happy to help, and will always be honest with all our customers.