Customer Reviews (120)

Reviews (New to Old)Reviews (New to Old)

Repair gas grill

Verified Review

Prompt service,fully explained,very curteous.

Location: SS1
Reviewed in: June 2023

Quick Response

Verified Review

While I did not require the services - JB were quick to respond and open and clear communications

Location: RM14
Reviewed in: March 2023

Not very impressed

Verified Review

I wanted to get a Gas Pipe shortened, I received an email telling me someone was interested in the job, they did not contact me, I phoned them using the number passed on to me and they were very offhand and said that I needed a plumber??? I said, what a plumber to alter a Gas pipe, they said yes, I left it at that feeling very let down and a bit confused.

Location: RM11
Reviewed in: December 2022

Diagnose induction hob fault.

Verified Review

From the first phone call to job completion the service was excellent. Jerry diagnosed a new hob was needed as the spare part was not cost effective. He returned to fit the new unit at no further cost than the original very reasonable call out fee. Excellent customer service all round. Would highly recommend this company.

Location: CM11
Reviewed in: November 2021

Oven repair

Verified Review

From start to finish, the service I received from JB Domestics has been first class. From the ease of the initial booking (and really handy text the night before giving me a time slot for the work being done), to the great work and advice from Joe. The whole issue was sorted quickly and efficiently, with every detail explained to me. They’ve proved to be a great find and I wouldn’t hesitate to recommend them to anyone.

Location: RM17
Reviewed in: June 2021

Fix oven

Verified Review

Very prompt appointment, quick curteous service from Joe, great recommendation on spare parts

Location: SS15
Reviewed in: May 2021

Repair a oven and grill

Verified Review

Excellent service from booking appointment to carrying out the work was very professional, friendly and cleaned up afterwards

Location: Cm112pg
Reviewed in: May 2021

Washing machine repair

Verified Review

The man came out at a property I rent out to repair a washing machine. I get a very rude call stating I have to pay the call out charge first before any work is carried out. Anyway get a call from his "office" I pay the call out charge and literally a minute later the man at the property walks out saying the machine is too old you've paid me the call out charge I can't do anything. He actually waited till my card payment went through for me to be told he won't repair it, it's too old. There was nothing to say a part needs to be replaced. Don't bother with these guys

Location: RM16
Reviewed in: April 2021

Hotpoint washing machine

D&G referred me to this company as they where unable to come out for over 2 weeks. The gentleman I had turned up within the slotted time given, was polite and well presented. He did a thorough inspection of my washing machine and explained in full what the fault was. He decided it would be best to right my washing machine off due to the ongoing complications id have if it was repaired. He then explianed the proceedure to me in full on how D&G work when something is written off. I was more than happy with what he did and explained to me.

Location: CO2
Reviewed in: February 2021

Noisy washing machine

Verified Review

Jb domestic came round, diagnosed the problem. Ordered the parts and fitted them all with in 5 days. Really friendly company, would completely trust them not to rip you off. Came out again same day and fixed a subsequent fault. Honest, friendly and reliable which is rare in this day and age

Location: Essex
Reviewed in: December 2020