Reviews

Jason was amazing. Responded quickly to the call out, even fitted it into a busy day when already fully booked. Job was for an elderly lady living in poor conditions, and Jason responded sensitively to her situation. Incredible.

The work Jason did do is fine. However our issue has come with the finish and price. He did not do grouting which was expected and, for only 5 hours work, charged for a full days labour, we assume. (installation costs @ £370 which is £74 an hour @ 5 hours. Check-A-Trade average for a plumbers day is £347.50). Once we received the invoice, we queried it. 5 days later, when due, we had still heard nothing. To avoid undue stress we paid but also emailed again and still heard nothing. In hindsight, with the shower's performance still poor, we would also have hoped for some alt suggestions.

Jason responded quickly to our call for help and while unable to attend at once (late afternoon call), told us how to deal with the leak. As promised, he attended at 8.00 am and quickly analysed that the tank was not the problem; the valve attached to the ballcock was holed by water pressure, causing a stream of water to shoot up as the tank filled. Luckily he had a suitable replacement part which he fitted quickly but carefully. He accommodated us before his scheduled job which he was able to attend without being late. Positive, cheerful local tradesman we would recommend without reservation

Identified the leak quickly, explained what was required to fix and cost to do so simply. Fixed the issue. Also fixed a leaking kitchen pipe and installed an outside tap. All work was done to a high standard, no issues since, all three spaces were left neat and tidy and all work was clearly explained and costs agreed before the work commenced. Very happy with the work, very professional and would highly recommend.

Jason was brilliant from start to finish. He gave an accurate quote over the phone, turned up on time and completed the work with minimum fuss. He even went over and above by collecting a bath tap when I was stuck in meetings and fixed an issue that I wasn't even aware of. Highly recommend.

Submitted request and never received a call back or any communication.