POOR SERVICE
I rang the trade to discuss a job we had a brief conversation on the phone and he sent me his email address and i forwarded him the job details and send him photos
He never once has replied to my email he never once text or called me back but he has read each message I sent him
This is very unprofessional he could of rang me instead of asking for me to email over all the details and then completely blanking me
Response from JDK Builders Ltd
The customer contacted me on Tuesday 30th July at circa 1100h – I was on site all day. Within a 32-hour timeframe he had written a negative review on my Checkatrade account, and also asked not to be contacted by myself again. So without even having the chance of rectifying the issue, which incidentally I believe was not an issue as this timeframe should be acceptable, and because of his impatience, I now have a negative review. As he is a builder himself, he will know how difficult it can be contacting customers whilst working on site, and thankfully I got an insight into his attitude and I am pleased I did not end up working with him.