We had a fence erected by J Dowle in February, they initially missed a part of fencing so had to reduce our bill, then a few weeks later one of the neighbours mentioned that three panels were facing the wrong way (we opted for close board panel) we contacted J Dowle and they came out to have a look and admitted that the fence was not done properly and promised that somebody would return and put things right for us, now been a month and nobody has been to correct the work. We have more fence work that needs doing but we will not ask this company to do it.
Response from J Dowle Fencing & Garden Services Ltd
An estimator attended a site visit in early June as the customer had requested more work. It was noted then three panels had been put in wrong. Our estimator discussed the new work and advised customer that the correction could be carried out at the same time if new work accepted. The estimator advised that the correction of panels would be carried out.
The customer did not advise us they would not be accepting the new work. If they had, we would then have arranged for the correction to be completed.
Our workload is 4 - 5 weeks.