This was the worse experience we ever had !!! Unreliable, dishonest and very rude.
The job we agreed with them was to renovate our bathroom ( changing toilet, sink , flooring , bath , installing ventilation etc…) The owner asked us to pay half deposit and after we paid deposit 4 months later nothing has been done except screwing the shower rail. The workers have been twice in our house and they really not even started the job !!!
After 4 moths waiting we asked deposit back . The owner didn’t want to return deposit , find excuses … till we told him about going to court , then he did .
Response from J.M.R. Home Improvements - CH
We are sorry that you feel this way, and we find this review to be incredibly harsh and not reflective of our interactions with you throughout this process.
At no point were we rude to you. We always tried to communicate openly and work towards a solution that would improve your bathroom project. During our discussions, we raised concerns about some of the materials that had been purchased and explained that, in our professional opinion, higher-quality materials would be needed we returned your deposit as requested