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J Paterson The Window Company Ltd

Whitstable, Kent

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Customer Reviews

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256 total reviews

J Paterson The Window Company Ltd has not received any new reviews in the last 12 months, so no overall rating is available.

Reviews (256)

10
Double Glazing Installation
Posted 02 January 2024
Installed windows and doors
Installed brand new double glazed windows and doorway. Clean, quick and tidy. John Paterson The Window Company - will be my trusted window fitter in the future too, trustworthy and friendly!
Verified reviewer
Job location: CT12
10
Windows / Doors / Conservatories
Posted 03 April 2023
Installed triple glazing windows and doors through whole property
Fantastic job done , very professional and clean tidy job. Highly recommend
Verified reviewer
Job location: CT12
10
Windows / Doors / Conservatories
Posted 15 September 2022
Replaced all windows, two patio doors and a installed new composite front door.
Really professional company from beginning to end. Zero pressure sales pitch and no gimmicky marketing discounts. Of the 3 quotes we requested J Paterson were roughly the same price but we could see they had much better reviews. The install happened as scheduled. Tim was very professional and did an excellent job. He was very hard working and didn't seem to stop. Each time I have emailed/called office I have had a quick and friendly response. Doors and windows look great. J Paterson are a shining star in an industry full of untrustworthy and unreliable companies.
Verified reviewer
Job location: TN24
10
Posted 12 December 2021
Replacement of four crittal windows
Just wanted to leave a thumbs up here for this great company. No pushy saleman style, just straightforward measuring and explanation, choice in glass and quick responses to emails. Came when promised and hugely impressed me on the day. The two chaps who came were friendly and polite and worked like trojans, being at pains to leave the house weather-tight before leaving on the first day, when to my surpirse they managed to fit all four windows in place by 2.30 pm and popped back to finish the insides the next morning and were done by 10.30! Lovely windows! Look so good! Heartily recommended!
Verified reviewer
Job location: CT9
9.5
Posted 05 November 2021
Replacement windows and doors
Paterson windows conducted an excellent installation of quality windows. Their fitters, Tim and Luke were very courteous, proficient and tidy. We were extremely impressed with the work done.
Verified reviewer
Job location: ME13
1.5
Posted 13 October 2021
New Composite Front Door to Domestic Property.
John Paterson "The Window Company" promote amazing customer service and a 10 year warranty with their products. 4.5years after fitting a new composite door at our home, the door bowed and warped pulling the frame away from the house. John Paterson made little effort with the manufacturer to rectify the issue and I had to do this myself. Following a thorough investigation by them, it transpires the door was not fitted as per manufacturer guidelines. John Patterson is unwilling to help, ignores my contact and therefore his 10 year guarantee to worthless.
Verified reviewer
Job location: ME1