Paid for this service as this company was well recommended - Jack whom preformed the work did an extremely poor job ruining a fully painted wall and plasterwork, that was done to a high standard. As he was fitting a handrail he ruined the plaster and decided not to inform me of the damage that he had done. He failed to apologise for his lack of care deciding to blame the plasterer instead. I would not personally recommend this company to anyone due to their lack of care and skills. Now to rectify his mistakes I have to remove the handrail and repair damage that’s been done.
Response from JSC Carpentry & Joinery
I was asked to replace the existing balustrades that were there, which I did. He then claimed to have asked for extra handrails which were not there when quoting for the job, I gave him the benefit of the doubt and did so at no extra cost as Humza was more than happy with the work I had done, so didn’t want to cause friction. He even called me on a separate occasion to say how happy he was with my work, so I especially don’t understand the 0 score for workmanship, let alone the others.
As I tried to explain upon completion of the extra work, but wasn’t really given a chance to speak, the plasterer had done a poor job, skimming over blown plaster, hence it falling off the wall when I drilled into it. The plasterer was in the next room listening to this and didn’t come out to disagree with me, which I feel says a lot. I would be happy for an independent Person to have a look and check it out. He said, when leaving the review, I could contact him to discuss, which I have, but there was no answer.