Unfortunately I wouldn’t trust these guys to do any more work in my house, and I wouldn’t recommend them to anyone.
We had multiple issues that they seemed to shrug off, or flat-out lied about doing something when we caught them not doing it (namely, not replacing damaged flooring and covering it with a new shower tray, trying to tile the shower walls without waterproofing first, cutting tiles so wastefully we had to reorder £120 more and delay the job).
Aaron also promised to pay for an emergency plumber (for a leak they left) and still hasn’t paid it. Really disappointing and expensive.
Response from JT Solutions
Very sorry to hear this Ashley.
Although it's mainly un true isn't it, You measured the tiles wrong, the leak was a drip from a faulty existing shower that was kept on the wall and not our work ! I also paid for the plumber when I was on holiday which you are fully aware and I have the proof via a screen shot. And the walls were tanked also provable. Very disappointing that lies are allowed to just be put onto this platform without my consent but it is what it is I suppose. All the best