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JTW Home Improvements

5/10

Leigh-on-Sea, Essex

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Customer Reviews

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5 /10

Based on 1 review over the past 12 months

Quality of work

Reliability

Communication

Reviews (9)

5
Bathroom & Kitchen Plumbing
Posted 28 August 2025
No final invoice and communications blocked or ignored
Appeared friendly & competent, promised high standards & regular hours . Good start but time off due to plaster in eye (no goggles) and worked short days or not at all for 6wks incl 3 with no shower or basin. Chaotic planning and sourcing beset by wrong orders and returns, miscalculations resulted in too low units and toilet sharing leg space with radiator. Late discovery of wrong shower screen meant panic buy and rushed, grubby and incomplete finish - door unpainted, wrong shower not changed and final invoice still not provided, but all communications are blocked or ignored
Job location: SS1
9.5
Posted 18 December 2020
Bathroom taps replaced, new tiled side bath panel made and fitted
John went that extra mile by locating identical replacement tiles and grout colour to match.
Verified reviewer
Job location: SS11
10
Posted 15 December 2020
Repair to internal walls, fitting skirting board and general household DIY
John was very professional and polite and worked non-stop while he was here. The quality of work was high, and he also spotted some other minor issues and resolved them for us, all as part of the agreed price.
Verified reviewer
Job location: SS6
5.25
Posted 27 November 2020
Wall Paper Bedroom , Put up floating Shelves Change sockets of which paid for in front room and not complete wallpapering bad flooring incomplete took almost 2 weeks to return my ladders
Rediculous for such a small job I had to move out my flat to for him to do this ....
Verified reviewer
Job location: SS0
10
Posted 28 October 2020
Replaced 3 radiators and a kitchen tap
Very good service. Very clean work. No mess very polite
Verified reviewer
Job location: SS0
10
Posted 27 July 2020
Remove old kitchen and new kitchen in
Restripped old kitchen and fitted nee kitchen and plumbing work and renewed plugs and sockets
Verified reviewer
Job location: SS3