Reviews

  • 10

    Professional service and impeccable work

    Posted 10 August

    Highly recommend Kool Touch for anything air con related! Richard has been amazing since first contact. All work looks amazing and you can tell richard takes pride in what he does. House has been left spotless and he made sure we understood how everything worked. To top it off it was all priced very fairly and our 3 unit multi split is already proving worth it for cooling and will make a nice difference in our heating at winter too. Thank you Richard, we'll be back in touch for maintenance and servicing!
    Verified reviewer
    Job location: HP19
  • 10

    A very pleased customer

    Posted 07 August

    Richard has been great to deal with from quotation to fitting my AC unit. Richard came highly recommended to me from Amy hairdresser. I’m really pleased with my AC unit and honestly now couldn’t work without it in those hot summer months. Richard was really knowledgable as we discussed different options of AC units. I had new carpet put down and was concerned this may get dirty with footfall but Richard came prepared and had bought carpet protectors. Overall highly recommended Richard for your AC unit.
    Verified reviewer
    Job location: HP10
  • 10

    Excellent work

    Posted 06 August

    Overall Richard did a superb job. Everything was left very neat and tidy and with very little disruption. Richard left the house exceptionally clean with no dust or dirt anywhere. Very impressed with his work.
    Verified reviewer
    Job location: OX39
  • 10

    He installed the perfect solution for us at the price point we needed.

    Posted 01 August

    We found Richard at Kool Touch when we needed to replace another vendor who would not stand by his quote when the full house remodel started. Richard found us a solution at the price point we wanted. We replaced all the radiators with individually controllable units in each room that provide heat or AC. Richard installed 13 units plus 3 outside master units. Our general contractor told us Richard was much better than previous vendor because Richard immediately spotted and understood the tricky parts of the rebuild and knew how to get the installation done right. The end result is great!
    Verified reviewer
    Job location: HP27
  • 10

    Without Hesitation.

    Posted 15 July

    Richard and David were very professional, polite and left the area they were working in very clean and tidy. He has a refreshing attitude, when so many people want the minimum amount of work for the most amount of money. "Old school " values go a long way. I can see why he is so highly rated.
    Job location: WD3
  • 10

    Fantastic AC installation

    Posted 11 July

    Richard installed a Mitsubishi electric LN series multi split AC system for me, with 2 internal units and 1 external. I am very happy with the installation, which was done quickly and with high attention to detail. I think the installation looks great overall and it works incredibly efficiently. It’s nice to finally be cool in the house after all the recent heat waves. Richard was recommended to me and I would also highly recommend to others.
    Verified reviewer
    Job location: HP17