Customer Reviews (290)

Reviews (New to Old)Reviews (New to Old)
9.75

Repair of fridge/freezer

Verified Review

My fridge/freezer broke down and I had to rely on a cool box so which made things quite difficult. Mitch diagnosed the problem and was able to put a new more reliable compressor into the appliance which gave me a considerable cost saving on a new one. He carried out the work as soon as he could with the minimum of disruption for me. I would thoroughly recommend him to anyone and won’t hesitate to call him if there are any further problems in the future.

Location: PO7
Reviewed in: February 2023
10

Advice for malfunctioning freezer

Verified Review

I contacted LAK Refrigeration as our freezer was increasing its temperature. Mitch phoned me back, listened to the symptoms and suggested I switch off for 24 hours, as it sounded like ice build up. It’s worked a treat and now back to normal at no charge. He certainly knows his stuff and Will definitely use this firm if I do need a call out.

Location: PO7
Reviewed in: February 2023
9

Freezer not working after being moved.

Verified Review

I rang Mitch and left a message on Saturday afternoon and he rang me back on Sunday morning. Appointment arranged for Monday. Problem determined and Mitch needed to contact company for part. Cost was prohibitive so we agreed not to proceed with repair but no charge made for his time and effort. Will keep his number for the future.

Location: PO14
Reviewed in: January 2023
10

Fridge/freezer repair replace compressor

Verified Review

I had an engineer called Mitch, very friendly, great communication to let me know when part was arriving, Fridge/freezer working well now, also followed up to check everything ok with appliance next day

Location: PO9
Reviewed in: January 2023
10

Fix a faulty Fridge/ Freezer

Verified Review

Quick diagnosis and quick fix. Clearly an expert in his field of work. All works perfectly now.

Location: GU2
Reviewed in: January 2023
10

Replacement thermostat on fridge/freezer

Verified Review

Mitch saved the day. He was busy when I called but when Mitch finished the job he was working on came straight round to look at my fridge/freezer. Straight away he said that the thermostat has gone. I was worried about the food in my freezer and Mitch went and got a replacement and came and replaced the faulty one the very next day, keeping me informed via text when he would be arriving. Mitch went the extra mile by texting me the next day to check how the fridge/freezer was. Have now got Mitches number in my contacts and have confidence in recommending Mitch to friends and family.

Location: PO13
Reviewed in: December 2022
10

Repair my fridge

What can I say, great service from start to finish. My compressor was broken and needed a repair asap.

Location: PO5
Reviewed in: December 2022
10

To mend my fridge freezer

Verified Review

Mitch was incredibly helpful. He visited me first to check that he could do the work, then gave me an estimate and came back within a few days to complete the job. He even charged me less when he didn't need such an expensive part. Professional and trustworthy. I would definitely recommend LAK to all. Thanks.

Location: GU3
Reviewed in: December 2022
10

Honest Trader

Phoned re fridge freezer and told to switch off for 24 hours to defrost as most likely iced up - no charge. Used before and cannot recommend highly enough. Thanks Mitch

Location: PO7
Reviewed in: November 2022
10

Change sensor in fridge

Verified Review

Happy with work done, mitch replied quite quickly and answered any questions I had.

Location: PO6
Reviewed in: November 2022