Hired Robert Barwick to do the annual gas safety check on 12 December 2023.
He failed us, saying it was because there is a vent too close to the boiler flue and that it requires a plume kit to make it safe.
I have gas safety checks every year and was sceptical but paid an extra £230 on top the £100 I paid for the gas safety check.
In December 2024 I contacted a different engineer for the GSC.
He told me that the plume wasn't necessary and that the copper pipes under the boiler had small holes in them! He it was unlikely that the holes were only 12 months old - meaning Robert missed them!
Response from LeaknHeat Plumbing & Heating
After talking about this complaint with the customer I asked for the other engineer details so I could contact him about his findings ? (But never received them) I supplied and fitted the plume kit at a good price to bring the flat up to a pass for the inspection ! I was sent a photo of the corroded PRV pipe from the boiler (this does not carry water as it’s a safety pipe) and I did miss this ! I asked if the engineer had fixed this and how much he charged but I never received an answer !! I also asked for a copy of the new certificate but never received that either !!