Customer Reviews (232)
Radiator wasn't working
Short term success but next day it wasn't working again.
Score Breakdown
Workmanship
Timekeeping
Tidiness
Courtesy
Reply from Leal's Plumbing & Heating Services Ltd
Firstly we would like to say that we are sorry to hear that there has been a problem following our visit. Upon our visit, we were advised that there was a problem with a radiator in bedroom and lounge. I can confirm that we bleed the air from the bedroom radiator and free’d up thermostatic valve on lounge radiator and fully tested central heating upon completion and everything was working correctly. If we had been made aware that there was a reoccurrence of problem, we would have been happy to return at no cost to this customer to resolve this.problem. Once again, we are sorry that this customer was not satisfied following our recent visit.
Boiler Service and Repair / Gas Central Heating
Nothing but praises for Simon. When our heater won't work, Simon came on such short notice and immediately fix the problem. We had our heating back ASAP. And he made sure our boiler is in good shape after leaving. He has done a good quality of work, and finished it in a timely manner. Two thumbs up!
New igniter for our cooker
Simon was amazing and efficient and my mother said so polite and kind and kept us updated with the part he needed fixed super quick and would definitely recommend!
Replace flush mechanism in toilet and kitchen tap cartridges
Simon came out at short notice on New Years Eve, arrived at the time he said, did one repair and then diagnosed other problem. He had to source unusual parts but found and got this over bank holiday weekend, and then came to finish the job a day later.
Heating not working
Absolutely brilliant, came round and investigated why my hearing was not working, kept me informed and turned out to be a blockage in the pipes. Fixed the issue and tidied up after. Very courteous, cracked straight on with it and respected my home.
Dripping tap an stopcock fixed
Simon was great. He came out quickly and sorted the ancient leaky tap - he had to go and get a washer especially. He also made the stopcock-which was almost impossible to move -much more 'user friendly' (his words). I hadn't asked him to do that and really appreciated it.
Loss of hot water
Great job. Simon was able to come out to us quickly. The problem was sorted out quickly. Would definitely recommend his services.
Stop water leak at stopcock
I required the leak to be fixed asap and Simon turned up within 30 minutes of my phone call.
Replaced gas pipes
Replaced gas pipes from meter which was leaking. Everything was clearly explained to me. Very impressed with my deadlines with Simon Leal.
Solving a pressure fault with our boiler.
Simon solved the issue with our boiler within 20 minutes. Everything was explained clearly, the fault diagnosed and the boiler was up and working again within the hour. This is our first time using Simon and we've stuck his number to the boiler for any future issues. Thanks for the fantastic service.