Reviews

  • 10

    Removing seized lock, releasing jammed door and installing new lock

    Posted 11 June

    Superb, could not have been better or quicker, solving a challenging problem that made life difficult for us.
    Verified reviewer
    Job location: NR16
  • 9.33

    Door lock replacement

    Posted 16 May

    Luke was friendly, professional and really helpful. Our lock was narrow so he had to source an alternative replacement. The only increase in charge was to cover the more expensive lock even though he had to come out twice. If we have any future lock problems we’ll be giving him a call.
    Verified reviewer
    Job location: NR15
  • 9.33

    Changing a lock

    Posted 11 March

    Luke did a great job. He was very punctual and did a very professional job at a reasonable price.
    Verified reviewer
    Job location: NR9
  • 10

    Failed window mechanism

    Posted 05 March

    I requested Luke's help to fix our living room window that wouldn't open. He came the same day and diagnosed the issue before arrival. He arrived exactly on time and persevered with a very stubborn window!! He was polite, professional and triple checked that everything was clean and working before leaving. I wouldn't hesitate to use Lock East again! 10/10 - Thanks Luke!
    Verified reviewer
    Job location: IP25
  • 10

    Faulty door cylinder lock.

    Posted 03 March

    Great customer service and communication! Will definitely recommend and use the services again in the future.
    Verified reviewer
    Job location: IP30
  • 10

    Admin Assistant

    Posted 03 February

    We've used Luke once before, and both times the service has been impeccable. Very quick to respond, informative and explanatory of the process and requirements, flexible with options and appointments. We won't be using any other locksmith for our business, and we thoroughly recommend him to anyone requiring lock-related services!
    Job location: NR18