Reviews

  • 10

    Professional, Friendly and Quick!

    Posted 6 days ago

    I contacted to John to replace a front door lock. He outlined the different options and price points, and was flexible on the appointment time. He also very kindly rearranged at short notice when I had unexpected car trouble. On the day he was friendly, professional, and very quick! The new lock is definitely more secure than the old one and came with more than enough spare keys! I would use absolutely use John’s services again, and would recommend him to anyone who needed a locksmith.
    Verified reviewer
    Job location: NE29
  • Pam C
    10

    Front door could not be opened. John explained the problem, fixed it and answered all questions.

    Posted 6 days ago

    John replied to my call, came quickly and changed our lock quickly.
    Verified reviewer
    Job location: NE26
  • 10

    Replacement lock

    Posted 18 May

    John arrived promptly to replace a door lock, however, upon further inspection identified the gear box was defective and needed replacing therefore a much bigger job than initially anticipated. John worked tirelessly and patiently to resolve the issue which took significantly longer than anticipated and required a second visit. Despite this, John only quoted for the original work. I would highly recommend John as a result of his friendly, professional approach and high standards of workmanship. This is the second time I've used John's services and I wouldn't hesitate to use him again.
    Verified reviewer
    Job location: NE25
  • 10

    Excellent locksmith

    Posted 10 May

    John was able to come round to replace our lock within one hour. He was extremely helpful and polite. He completed the work very quickly. I would absolutely recommend John and wouldn’t hesitate to contact him again if I needed a locksmith.
    Verified reviewer
    Job location: NE7
  • 10

    Excellent work

    Posted 30 April

    We had an emergency this morning at the cafe with our latch - it was jammed and not working. We contacted John early morning and he was down in the next 15 minutes. We couldn't recommend John enough. Great service and great communication. We will definitely be using him again in the future.
    Verified reviewer
    Job location: NE26
  • 10

    Reliable and friendly service

    Posted 11 April

    This is the second time I have called out John and I honestly wouldn't use anyone else. He arrives promptly, explains what the fault is and lets you know exactly what it is going to cost.
    Verified reviewer
    Job location: NE27