Reviews

We needs a locksmith to removed the front door lock, which made door unusable. They agreed to being with us in one hour, but an on call locksmith turned up 1h 45mins later. He was excellent, but Lockguard were dishonest, uncontactable and would not answer their phones. We had to pay the on call locksmith cash as they wouldn't even answer their phones for him. DO NOT USE UNDER ANY CIRCUMSTANCES

I do not recommend this service. Highly overpriced. The locksmith started drilling the lock immediately without even trying to pick it first. He did not inform me about the increasing costs. The estimate remained unclear even after I contacted the office. Furthermore, the locksmith took my old mechanism without informing me. I contacted other locksmiths and received quotes that were £200 cheaper. They also told me that I should get my parts back. When I asked for them the next day, they returned a bent mechanism. The new locksmith commented that both the drilling and bending were intentional.

Fleeced - Bill of £432 to change front door locks. Engineer and call out charge not a problem. Excessively overcharged for parts.

I had a broken lock gearing on a security door, so the bolts no longer retracted. I booked Lockguard Locksmiths to arrive on 30th March. The unlocked the door and I paid 305GBP for visit and for ordering spare components. Since then a month later, they have not completed the job. 6 calls later, even spoke to manager - nothing. I asked for a refund - being ignored. I feel scammed - stay away from this company.

Very prompt and professional service to adjust the locking mechanism on my front door. Thank you.

Very good service! Quick, good pricing and good staff.