Reviews

  • 10

    So good I got them to install at my mums too!

    Posted 08 August

    Julian and his entire team are professionals. This is what good looks like when it comes to service. I called Locktec has I had a old alarm system with issue. Got some really practical advice, no up selling, no pushy sales that I must buy now!! when it came to installation, they were great - onetime, cleaned up after themselves and actually spent time doing a security review and made sure I understood exactly how to get the best out of the new alarm. Overall I rate 10 out of 10. The aftercare service, when we had a query was very response too. So good I got them to install at my mums too!
    Job location: EN8
  • 10

    Alarm install

    Posted 12 June

    Very clean and quick installation. Place was left clean too. Very happy with the whole install. Thank you!
    Verified reviewer
    Job location: RM1
  • 10

    CCTV and Alarm Fitting

    Posted 03 June

    I had CCTV fitted the Friday - much quicker than expected and it works perfectly, exactly as explained. Alarms on the Monday. Very friendly and helpful, they cleared up after themselves, and explained how everything worked. I thought I would need to move lots of things but no, they moved what they needed to and put it back afterwards. I can view the CCTV on an app on my 'phone - fab - as well as on my TV. I can also operate the alarm on my 'phone as well as by the keypad or with key fobs. I like having the different options, especially as I have a cat sitter who comes in when I'm away.
    Verified reviewer
    Job location: RM9
  • 10

    Excellent company with great customer service

    Posted 30 May

    Fantastic company with excellent quality of service. We have had both our house alarm and CCTV installed with Locktec. Easy to get hold of on the phone and obtain advice (Debbie is very helpful, knowledgeable and generous with her time). Easy to book in visits and clear communication in the run up to appointments with estimated time of arrival. Their engineers are excellent - they turn up on time, are very professional, knowledgeable and efficient. For all of my visits they have taken the time to explain the systems/CCTV and alarm interfaces to me
    Job location: EN5
  • 10

    Replacement Intruder Alarm System

    Posted 30 April

    I contacted Locktec to fix our Alarm, but this turned out to an uneconomical repair. As they we so friendly and efficient we decided to have a new alarm system. They sent us a very detailed quote which we accepted, and their engineer Glen, came and fitted the Alarm and gave us clear and concise instructions on how to use it. We are very pleased with our Alarm and the service we've received from Locktec has been absolutely excellent - we would highly recommend them.
    Verified reviewer
    Job location: CM3
  • 10

    Renewing old Burglar Alarm System

    Posted 28 April

    The engineer arrived promptly, and was very clean and tidy. He clearly explained how to use the new system, and went through all the paperwork he was leaving with me for it. I had chosen this company on recommendation by my neighbours, and am very happy with the work and backup support if needed.
    Verified reviewer
    Job location: IG9