Reviews

  • 10

    Excellent workmanship and customer relations from Lord Roofing

    Posted 18 May

    We have just had a complete roof replacement and are delighted with the results! We felt confident throughout that we were in good hands. The workmanship on the roof is first class. The recommended slates look fantastic, the lead work is brilliant, and the flat roof looks very smart. We now feel proud of our roof, rather than worried about it. Thank you to Peter, Scott, Callum, James and Khy. They were not only top tradesmen, but also extremely helpful and polite and ready to go the extra mile for a good result. Thank you also to project manager Matthew. We are very happy customers!
    Verified reviewer
    Job location: NE30
  • 10

    Fixed without issue

    Posted 23 February

    Had to call today as one of our tiles had slipped and was over 4 years since roof was done same day the workmen came and fixed the issue, and now as good as new ... thank you
    Job location: NE29
  • 10

    Look no further

    Posted 10 February

    I’ve been very impressed with the various staff I’ve met throughout, all of whom seemed capable and confident with absolutely none of the pushiness or pressurising I’ve come across in past encounters with roofers. It speaks very well of the company that no one claimed any greater knowledge than they actually had or attempted to baffle me with claims they could not back up. The price quoted was very close to the one I had estimated for myself. We’d had the problem for quite some time and none of the several people I asked to take a look had been able to offer any explanation. The guy from Lord
    Verified reviewer
    Job location: NE30
  • 10

    Bay top replacement.

    Posted 08 December 2025

    Very efficient company. Scott Callum and James carried out the work to a very high standard. Matthew oversaw the work and came to check afterwards. Would recommend this company.
    Job location: DH1
  • 7.33

    Not good

    Posted 27 November 2025

    I had my roof replaced and insulated as the loft room was really cold. However nothing has changed, it is still freezing. The insulation is inadequate. I've contacted them several times and each time I was told someone would get back to me and I'm still waiting a week later. When the work was completed there were 2 complete large crates of tiles remaining which I had paid for, they were collected and I was not reimbursed. I paid a lot of money for work which was not carried out effectively. I am very disappointed and upset and I would not recommend them.
    Verified reviewer
    Job location: NE5
  • 10

    First class

    Posted 25 September 2025

    Positive experience from start to completion. Our bay window roof was replaced and all guttering and tiling work completed professionally and in good time. From first contact to completion including erection and removal of scaffolding was less than a week. Highly recommended.
    Verified reviewer
    Job location: NE33