Reviews

  • 10

    My go-to-person for all lock issues.

    Posted 11 August

    Not for the first time, Lucy very promptly attended my house and sorted out my doors for me. This time she adjusted the hinges on 2 French doors and replaced a broken spring (in one of the handles I think). Prior to her visit I had been unable to close either door. At a previous visit she fixed the locking mechanism on a back door, which would not lock. Lucy is polite, punctual and extremely helpful. She is now my go-to-person for all my lock problems.
    Verified reviewer
    Job location: SP10
  • 10

    Front door needed a new mechanism

    Posted 10 August

    Lucy was great she came out as soon as she was available to fix the lock on my front door. She fixed the issue and also explained the problem and how we could prevent it. Lucy done a great job and I would highly recommend.
    Job location: SP11
  • 10

    Lucy Lock-It assessment

    Posted 05 August

    The work was well done from start to finish - telephone assessment of needs acquisition of necessary bits & pieces, timely arrival, happy chat as work was carried out. Very fair price. All working perfectly now.
    Verified reviewer
    Job location: SP2
  • 10

    Five star work

    Posted 30 July

    I rang Lucy early evening Tuesday when my back door lock broke and was pleasantly surprised when she said she could fit me in Wednesday between other jobs. Lucy came earlier than expected and stripped and repaired the back door lock, explaining exactly what had broken. Whilst doing this I mentioned our front door lock was playing up and Lucy immediately said she would look at that too. She stripped it down, tightened things up before putting it back together. I would highly recommend Lucy. She is very professional and happy to help. I will definitely use Lucy again.
    Verified reviewer
    Job location: SP11
  • 10

    Good quality workmanship

    Posted 28 July

    Lucy was professional and went out of her way to make sure that I was satisfied with the work she had done.
    Verified reviewer
    Job location: SP11
  • 10

    Lucy is amazing!

    Posted 21 July

    Amazing! Lucy is a life saver and I can’t recommend her enough. I found myself locked out with my 1 year old and after some mess about with local companies, I had found Lucy and instantly felt reassured that she could help me. She’s absolutely wonderful, arrived quickly prioritising my need for help and this was complete in minutes. I would recommend Lucy to anyone, what a pleasure it was in the unlucky event of locking myself out. Thanks so much Lucy.
    Verified reviewer
    Job location: SP10