Skills
- B2B IT Support
- Computer Maintenance
- Computer Sales
- Computer Training / Consultancy
- Cyber Security Training
- Data Recovery / Back up
- Emergency IT and Consultancy Service
- Internet Services
Customer Reviews
Write a review10 /10
Based on 3 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (3)
10 Computer Repair
Posted 1 day ago
What Mark says on his website he does.
Mark promptly replied to my query and a home visit was arranged. Though the problem proved more difficult and required the computer to be taken to Marks workshop it was returned to me the next day repaired and in working order. I wouldn't hesitate in recommending Mark to friends or contact him again if I needed assistance again.Verified reviewerJob location: CW110 Computer Repair
Posted 28 June
Good reliable service
Great service from Mark. All pricing made clear from the start, prompt and proficient service. Diagnosed the fault quickly and had a few options for replacing the failed SSD, so was able to increase my storage at the same time. Re-installed and updated everything to make sure working. Great that it was repaired in a single visit (new SSD included warranty). Wouldn't hesitate to use again.Job location: CW4Response from Marks Micros Limited
Thanks Mat for your great review, its truly appreciated.
10 Computer Repair
Posted 30 May
Excellent work
Excellent work done at my home. Arrived at set time and quickly diagnosed faults. Remedied there a then. Laptop working faster than ever with no cliches. Thanks Mark***Verified reviewerJob location: ST10Response from Marks Micros Limited
Thanks Barry for your great review, I appreciate it and I always want to deliver the best service possible for my customers.
Photos
Company Info
Owner
Mr Mark Farrell
Ltd Company
Member since 2026
VAT Registered
No
Hi, I'm Mark.
My values are something that I have acquired from many mentors I have had the good fortune to meet during my journey through life.
These include:
being polite and courteous,
patient,
professional, and making sure that if is job is worth doing, it’s worth doing properly.
I make sure every customer is treated fairly and equally, from the smallest task to the largest project.
I strive to be a centre of excellence for being friendly, local, mobile, remote and professional in providing IT services and computer repairs around Stoke-on-Trent and Staffordshire.
Mark's Micros was started after I became a Dell Certified Systems Expert (DCSE). I gained many years’ experience in Dell warranty repairs out in the field of break-fix work for all kinds of clients in many business and public sectors.
I then moved on to contracting for large companies undertaking various rollout projects, such as updating software and operating systems (Experian), providing BAU support, upgrading Wi-Fi networks for Mitchells and Butlers pubs, or IT Helpdesk support for JCB, based in their HQ in Rocester.
My company Mark's Micros, became a fully independent IT company in its own right almost 4 years ago, starting with a small customer database of my own of about 100 customers, to approx.
800+ customers today, with an additional 50+ small businesses which I also support.
I aim to always provide a professional and a personal service, maintaining quality and integrity throughout.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since May 2026
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Qualifications and accreditations
County court judgement
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Customer Reviews
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County court judgement
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