New bathroom looks very nice however the drain for the shower was cut too short and has been leaking behind the wall and ceiling since fitted on 1 July. This could not be seen until mushrooms started growing on wallpaper and when the wallpaper was removed the wall was sopping wet and black with mould. The ceiling was wet and bowed. The outside wall was also very wet. The hall needs redecorating, walls and ceiling replaced. The hall carpet will possibly need to be replaced too. This will cost me in the region of £3500-£4000 to get my house back in order because of his work
Response from Mark Whittle Building Services
Im sorry to hear of this. I done this customer’s bathroom around 10 months ago to whom I was recommended to by her friend whose bathroom I also did. The job went well I was there every day until the job was completed on time and on budget as quoted. The lady was over the moon with the job and paid in full. I did ask the customer as I always do to leave me a review to which she never did. I always water test all of my new pipe work as it goes in and as far as I could see there was no leaks. IF this customers has all this water damage I would have thought it would be picked up almost straight away after completion of the work as water tends to leave wet and stains almost immediately. Having said that the leak could be so small that it took a bit of time to actually get wet enough to see. IF this was in anyway to do with the work I done I am truly sorry and was not to poor workmanship just a mistake or human error as no one is perfect. I have not actually seen the damage or the cause of this problem.
Regards