Masons HPS LTD

Reviews (179)

• 10

  Gas Boiler Servicing / Repair

  Posted 19 October

  Really excellent work and advice. Many thanks, Jon

  Really excellent work and advice. Many thanks, Jon
  Verified reviewer

  Job location: SO51

  Response from Masons HPS LTD

  Thank you for the fantastic feedback. We always try to provide helpful advice alongside our work, so it's great to hear you were happy with the service. Thank you, The Masons HPS Team

• 10

  Gas Boiler Servicing / Repair

  Posted 17 October

  A very good service that is recommended.

  The yearly service was carried out very efficiently with Jamie arriving on time exactly as agreed. A very good experience and one recommended.
  Verified reviewer

  Job location: SO40

  Response from Masons HPS LTD

  Hi Pauline, thank you for the wonderful recommendation and your continued support. We always aim to keep our appointments exactly on time, so it's brilliant to hear that Jamie carried out your yearly service efficiently. Thank you, The Masons HPS Team

• 10

  Central Heating

  Posted 13 October

  Boiler Service

  Engineer on time boiler serviced very polite, knowledgeable and explained what he had done and condition of the boiler. Would recommend and will be using this company for future services and plumbing works
  Job location: SP10

  Response from Masons HPS LTD

  Hi John, thank you for the great feedback. We always aim to be punctual and make sure our customers fully understand the condition of their system, so it's brilliant to hear you were pleased with the service. We look forward to helping you out with any future plumbing and servicing works! Thank you, The Masons HPS Team

• 10

  Gas Boiler Installation

  Posted 04 October

  Replacement of boiler and radiators

  Jamie and Ethan came to replace 5 radiators and some valves, as well as the boiler which took 2 days. They did an amazing job and all the radiators are working well, which is a lot better than before. They were very tidy and hoovered carpets before they left. Would recommend the company any time.
  Verified reviewer

  Job location: SO51

  Response from Masons HPS LTD

  Hi Christine, thank you for the wonderful recommendation. We always appreciate your support, and we're absolutely delighted to hear that you are happy with your new boiler and the 5 replacement radiators. Jamie and Ethan were glad to get everything running perfectly and ensure your home was left clean and tidy for you! Thank you, The Masons HPS Team

• 10

  Gas Boiler Servicing / Repair

  Posted 23 September

  Great customer experience

  Excellent service from Jaime - serviced both gas fires and boiler. Very clean - really courteous. Highly recommended
  Verified reviewer

  Job location: SP5

  R

  Nigel S

  Response from Masons HPS LTD

  Hi Nigel, thank you for the excellent recommendation. We're glad to hear that Jaime provided a clean and courteous service while taking care of both your boiler and gas fires. Thank you, The Masons HPS Team

• 10

  Gas Boiler Servicing / Repair

  Posted 03 September

  A polite, competent gas engineer

  Jamie arrived on time and serviced the boiler competently. With the aid of photos he showed me some faults with the boiler which is now 15 years old, and we discussed the options of making repairs or replacing it. Also he spent some extra time discussing the replacement of old radiators which were not working now.Jamie is very knowledgeable and does his best to help with problems. Highly recommended.
  Job location: SO51

  Response from Masons HPS LTD

  Hi Christine, thank you for the wonderful feedback and your continued support. We always aim to be thorough, so we’re glad Jamie could use photos to clearly explain the boiler faults and take that extra time to talk through your options for both the boiler and the radiators. Your kind words mean a lot to us! Thank you, The Masons HPS Team