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Reviews

  • 10

    Prompt, courteous, good comms

    Posted 20 July

    needed an older lock latch mechanism repaired and another replaced
    Verified reviewer
    Job location: SW12

    Response from Masterkey Locksmith Services

    Thank you for your time to write a review.

  • George D
    10

    Clear, honest and high quality

    Posted 24 June

    It was such a smooth and efficient experience to have a deadbolt fitted on our door. The pricing was clear and the work was excellent. Would 100% recommend.
    Verified reviewer
    Job location: SE15

    Response from Masterkey Locksmith Services

    Thank you, George, for your fantastic review! It was a pleasure helping you with the deadbolt installation. I'm delighted to hear that you found the process smooth and efficient, and that you were happy with both the workmanship and the clear pricing. At Masterkey Locksmith Services, I always aim to provide honest advice, quality workmanship and a hassle-free experience from start to finish. Your recommendation means a great deal and is truly appreciated.

  • 10

    Quick fix, we could enter to our house

    Posted 28 May

    Thank you for sorting our lock, very helpful worth every penny.
    Job location: RH10

    Response from Masterkey Locksmith Services

    Thank you for taking the time to leave a review. I'm pleased I was able to carry out a quick repair and get your door working properly again, allowing you to access your home without delay. I'm glad everything is operating smoothly now and that you were happy with the service provided.

  • 9

    Good comms, good work.

    Posted 27 May

    The lock on our front door was coming loose. Daniel confirmed has was available, gave me an estimated time, and let me know when he was close to make sure i was at home and available to let him in. His work was efficient and seems like it is solid and safe. All in all a good experience.
    Verified reviewer
    Job location: SE23

    Response from Masterkey Locksmith Services

    Thank you very much for the great review, Toby. I really appreciate your kind words and I’m glad you were happy with the communication, timing and the repair work carried out on your front door lock. Customer safety and reliable workmanship are always my priority, so it’s great to hear the lock now feels solid and secure again. Thank you again for choosing my service and for taking the time to leave a review.

  • 10

    Excellent customer service and very professional

    Posted 16 May

    I have lost my house keys I found this company online. Excellent customer service and excellent work. Professional and quick, highly recommended.
    Job location: SW1A

    Response from Masterkey Locksmith Services

    Thank you very much for the great review, Toby. I really appreciate your kind words and I’m glad you were happy with the communication, timing and the repair work carried out on your front door lock. Customer safety and reliable workmanship are always my priority, so it’s great to hear the lock now feels solid and secure again. Thank you again for choosing my service and for taking the time to leave a review.

  • 10

    Great job!

    Posted 16 May

    Daniel is outstanding—clearly experienced and very professional. He explained every step of the job thoroughly and ensured my new five-lever mortice lock met the British Standard. I’d highly recommend him—top-tier locksmith service.
    Job location: BR5