Reviews

  • 10

    Annual service

    Posted 3 days ago

    Yes annual service performed with excellence
    Verified reviewer
    Job location: S8
  • 10

    Trustworthy and efficient.

    Posted 4 days ago

    Corey was great. Very polite and respectful of the property. He explained things clearly and did the job efficiently, cleaning up afterwards. Really good job all round. Happy to give a good review. He is an asset to the company. Very trustworthy. Thank you.
    Verified reviewer
    Job location: NG3
  • 10

    Great alarm service!!

    Posted 6 days ago

    Great service of my alarm. Two lovely men attended my property. Nils and Theo are a great double act. They both took of there shoes without being asked which was great as we don’t wear shoes in the house and the panel is in the airing cupboard in my sons room. Both men were very friendly and knowledgeable.
    Verified reviewer
    Job location: NG8
  • 10

    Bench mark levels of customer service

    Posted 1 week ago

    A very challenging job involving ladders etc was undertaken by the Mercury engineer Corey and what a credit he is to the company. Bench mark levels of customer service. Well done and thank you Mercury.
    Job location: NG15
  • 10

    Good service

    Posted 03 July

    Nils was very polite and helpful. Explained what he was doing through the service and our options when e.g. a battery was due for replacement
    Verified reviewer
    Job location: NG16
  • 10

    Great Service from a Great Company

    Posted 26 November 2025

    I have used Mercury Fire & Security for many years now across a couple of different properties. They are great to work with, really helpful and very reasonably priced. We would definitely recommend them to anyone looking for professional CCTV to be installed.
    Verified reviewer
    Job location: LE11

    Response from Mercury Fire & Security Ltd

    Thanks for the kind words, Alex. We appreciate you taking the time to respond.