Meridian Air Conditioning Ltd

We are sorry to hear that you are not satisfied with the outcome of your cancelled order. Our omissions on your quotation state that we are not responsible for seeking approval from local authorities or building control. We cannot be responsible for confirming the boundaries of your property. We attended your property a second time (free of charge) upon receiving your concerns and suggested two alternatives for the location of your outdoor unit. Both solutions provided were refused despite our best efforts and what would have been an additional cost to our company. The quotation provided and accepted by you, advises in bold font that all deposits are non-refundable. Payment terms are also stated on the quotation as 50% upon acceptance, 50% upon completion. Please understand that cancellations of confirmed orders result in various costs to us. Hence the importance of a deposit payment. Equipment ordered to specification has been ordered and delivered. Engineers have been booked to attend. Cancellations received just over one week before the install date leaves us no time or chance of filling their working day with alternative work. Please contact us if you change your mind, we would be glad to rebook your install.