MERSEYSIDE PLUMBING AND HEATING

Reviews (46)

• 0

  Shower Installation

  Posted 2 days ago

  Extremely disappointing – 2-day bathroom job took 13 days

  We hired this company to fit a bathroom for my 80-year-old mum. What was promised as a 2-day job took 13 days, causing stress, disruption and time off work. Workmanship was poor. Waste was dumped in the garage, creating trip hazards, wiring was left exposed, shower panelling was cut too short, unevenly fitted and patched with mismatched filler. The quoted disability seat had no rails or handles to assist my mum, raising concerns about whether her mobility needs were considered. Director Danny later said they had returned to make “a good job of it”. We expected professional workmanship from day one! Despite these problems, I was repeatedly chased for final payment before I’d even inspected the finished work. Adam, the original fitter, worked extremely hard and was excellent. Shockingly, another fitter called him “useless” and claimed he’d been sacked. Completely unprofessional. For a bathroom intended for an elderly person, the delays, safety concerns and poor finish were unacceptable. I would not recommend this company. Do your research before booking.
  Verified reviewerJob location: L40

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  Kevin N
• 6.33

  Central Heating

  Posted 2 days ago

  Disappointed at not being told the cost correctly.

  I contacted this company and was told it would cost £140 which I agreed to. I explained the job was for my brother who is nearly 89 years old and had disabilities. He is classed as blind but does have some sight also deaf and problems walking. Someone went to his house and put a battery in the fire which my brother supplied. He also put the temperature up on his boiler and brushed his fire. He was only there about 30-40 minutes and then called me regarding the invoice which he then said was £198, apparently this was for an emergency call out, vat, I couldn’t make out what else for.
  Verified reviewerJob location: L15
• 10

  Bathroom & Kitchen Plumbing

  Posted 4 days ago

  New toilet

  Efficient, friendly, informative and helpful. Really satisfied.
  Verified reviewerJob location: L18

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  Del R
• 10

  Radiator Installation

  Posted 6 days ago

  Connecting two radiators

  Really smooth communication, kept updated for every step. Would definitely use the team again.
  Verified reviewerJob location: WA10

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  Paul M
• 6

  Central Heating

  Posted 6 days ago

  Expensive and problem not resolved

  Called out to address low hot water pressure. Serviced boiler and replaced parts but didn’t fix the problem. Charged my wife over £900 but then ignored all requests to provide the invoice they promised so that we could tell a plumber what had been done so they could figure out how to fix the actual problem.
  Verified reviewerJob location: CH60
• 9

  Bathroom & Kitchen Plumbing

  Posted 27 October

  kitchen sink fitting

  we had a few issues which they dealt with in a professional and efficient manner. Very helpful. I will definitely be using them again.
  Verified reviewerJob location: PR8

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  Stephen F