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Reviews

  • 10

    Quick effect service.

    Posted 27 June

    I had my air source heating and boiler serviced. Quick efficient service. I had a slight problem which was dealt with immediately and a video to show me what to do if it occurs again. I have taken out annual service with them, but I know if I have any problems they will deal with this quickly and efficiently.
    Verified reviewer
    Job location: NE61

    Response from MUTHA CUVA LIMITED

    I'm glad we could get the issue sorted quickly and that the video gave you a useful guide. We're really pleased you chose Mutha Cuva to service your heat pump and boiler. Thanks so much for your lovely review, Linda!

  • 10

    Reliable and professional

    Posted 25 June

    Getting our heat pump serviced used to be one of the most stressful experiences. But Mutha Cuva come when they say they’re coming, do what they say they’ll do and charge what they say they’ll charge. The engineer is a really nice guy who gives good advice and doesn’t recommend unnecessary tasks just to inflate your bill.
    Verified reviewer
    Job location: NE65

    Response from MUTHA CUVA LIMITED

    I'm glad we were able to get the repair sorted for you as well as carry out your service, and it's great to hear you found the whole experience reliable and straightforward. Thank you Jeremy, for your review!

  • 10

    Hybrid heat pump service.

    Posted 24 June

    We have used Mutha cuva for a couple of year after being recommended by a friend of ours. A brilliant company to deal with. Easy to book an appointment. Friendly knowledgeable and punctual engineer. Highly recommend the service plans they have available.
    Verified reviewer
    Job location: NE5

    Response from MUTHA CUVA LIMITED

    Thank you, Scott. We really appreciate you taking the time to leave us a review, and thank you as well for spending time on the phone with me to share your feedback. It genuinely helps us continue to grow and improve. We're so pleased you've trusted us with your hybrid heat pump over the last couple of years.

  • 10

    Great service and cost

    Posted 24 June

    We have an air source heat - I contacted 2-3 companies for service. This one was by far the best both for service and cost. We now have a repair/service cover in place - so removes worry about repairs. Thoroughly recommend.
    Verified reviewer
    Job location: NE6

    Response from MUTHA CUVA LIMITED

    It was great to help you find the right service plan, and we're glad it gives you that extra peace of mind. Thank you for your review Wendy!

  • 10

    Knowledgeable heat pump engineer and lovely girl in their office

    Posted 04 February

    Brilliant engineer called Dave who found the problem with my Mitsubishi heat pump in just 20 minutes, after two separate companies struggle to fix the problem. Really nice knowledgeable guy, and lovely helpful Office staff. I've signed up to the annual service plan on their website. Won't use anyone else now for my heat pump.
    Job location: NE3

    Response from MUTHA CUVA LIMITED

    Thanks Amelia, really glad we could sort this for you. Great to hear our engineer got to the bottom of it quickly after it had been tricky for others to find. Thank you for the lovely review!