Where do I start, the owner just cares about taking peoples money and the work carried out was poor. I wanted my back garden pool area professionally landscaped. Both young guys had tops off, trainers on while the older man was a bit more professional. The director came out didn’t seem to listen to what I originally wanted as I had extra charges added to the quote, he managed to forgot a whole section of the garden which was spoken about prior to work being carried out. They didn’t seem to care one bit and A complete mess when on site. I would not recommend this company
Response from Natural Paving Installations
Thank you for taking the time to leave us a review, we value our customers feedback, positive or otherwise.
We were very shocked to receive such a negative review as I am sure you can see from previous reviews this is extremely unusual and also dumbfounding.
As much as we would like to respond to all your points raised on this media platform, with only 200 words to do so, it's a little tricky.
I can see from our records we have had numerous email correspondence with yourselves before, during and after your project, with no mention of the issues raised here, so we only wish you had bought these to our attention at the time the project was running where, as you know, we would have been more than happy to work with you.
Should you wish to discuss your scores directly with us we would welcome the opportunity to do so and our door is always open