Reviews

  • 10

    Bathroom

    Posted 05 March 2024

    Absolutely incredible from first contact to the finish product Very friendly,professional,clean and really hard working. Cannot thank you enough and can highly recommend Will only use Neal Services from now on
    Verified reviewer
    Job location: GL55
  • 10

    Major downstairs refit

    Posted 28 July 2023

    We met Paul and Hannah in Dec to discuss options and possibilities.Quotes were fairly priced.Nervous customer but we signed up and started in May.6 weeks later,very pleased with results.Walls taken out,steels in,plaster,electrics,movement of service to the other side of the house, etc. End result we have a wonderful usable modern open plan kitchen diner! Work was finished to a high standard,usual snags and a couple of minor issues but all rectified.Chucked extras at them like ceiling insulation,new back door and they did them all. Will be getting them back.Friendly,clean,& would highly recommend.
    Verified reviewer
    Job location: GL55
  • 9.75

    Utility creation

    Posted 21 July 2023

    What was once just an inefficient space was converted into a great utility for us by Paul and Hannah. They helped source floor tiles, were patient while we decided on a sink/unit etc and fitted us in to complete the work when they had started on another job. It looks great and has made a huge difference to everyday living.
    Verified reviewer
    Job location: CV37
  • 10

    Shower room/downstairs toilet

    Posted 21 July 2023

    Paul and Hannah created a fantastic shower room for us by knocking through to include part of what was previously an inefficient use of space. We live in an old cottage so it was essential that they were extremely considerate and sympathetic to our home... we couldn't be happier.
    Verified reviewer
    Job location: CV37
  • 9.5

    Bathroom renovation

    Posted 21 July 2023

    Paul and Hannah were great to have around and were very supportive when I struggled to make decisions... It was especially good to have another female in the mix to balance perspective. Once we met them we wouldn't have chosen anyone else to do the work and we would do the same in a heartbeat.
    Verified reviewer
    Job location: CV37
  • 1.5

    Excavate hall floor . Put new concrete floor down

    Posted 28 March 2023

    Building surveyor checked the work . Inadequate depth . No hardcore put down Wrong sand mixed with cement resulting in uneven sandy surface.Membrane had gaps at sides which would cause damp to rise . This floor would not last and would crack according to surveyor Poor communication. Ripped off plaster on stairs . Nails left exposed Ripped out skirting and threw out . Offered to put floor leveller down when I complained . Asked for money before job was finished .Not Vat registered to address on invoice . Invoice not itemised . I wanted my money back or I would sue him !!!
    Verified reviewer
    Job location: WR11