Network Trades Services Limited

Reviews (135)

• 10

  Leaking outside tap

  Posted 21 July

  Phil and Steve were excellent . Prompt, talked me through what needed to be done and quickly completed the agreed task. Excellent service .
  Verified reviewer
  Job location: EN6
• 10

  Range of bathroom work

  Posted 02 May

  Phil is an absolute pro. His communication beforehand in arranging the correct parts was fantastic, and he very quickly managed to sort the issues and was very reasonable. A pleasure to deal with and a credit to Checkatrade!
  Verified reviewer
  Job location: WD6
• 9.5

  Fixing leak between cistern and pan in a close coupled toilet system

  Posted 23 October 2024

  Fast, response, polite and accurate fixing. No complaints
  Verified reviewer
  Job location: EN4
• 10

  Close coupled toilet leaking between cistern and pan

  Posted 14 October 2024

  Plumber (Phil) arrived within an hour of my initial call. He was pleasant, clear about what he was doing, and happy for me to watch and question as he worked. We set the world to rights, and also the plumbing problem, within an hour. You could not ask for a more amenable and polite tradesman. He even seemed to appreciate the cup of tea I gave him! I can happily say that, on a scale of 1 to 10, I would give him and his company 11. Mind you - I haven't seen the bill yet!!! (Only joking!)
  Verified reviewer
  Job location: EN4
• 10

  Fixed leak by replacing stopcock tap under sink and also replacing internals of a leaking cistern.

  Posted 17 August 2024

  Phil arrived on time, knew exactly what he needed to do and how. Very polite and honest professional. We are extremely pleased with the work undertaken. Will definitely use again and also recommend. Thank you NTS !
  Verified reviewer
  Job location: EN5
• 4.25

  kitchen sink tap

  Posted 06 August 2024

  Briefly: asked Network Trades Services, to fix (i)loose kitchen sink tap and (ii) a leak from the tap. I was quoted a total of £117.60. The company put a new tap (hot and cold) with cartridge. It did not work. His son brought another tap and fixed it. Both the taps cost approx £10 each, very cheap quality. He has given me all the reasons in the world that they are good quality. My thumb and index finger are sore because I have to really tighten the taps.; very unusual. Besides the top of the taps are sharp.
  Job location: HA7

  Response from Network Trades Services Limited

  We are saddened that you have sent a low score. We tried our upmost to resolve your problems. Initially called to tighten your loose kitchen tap & either Replace it or just the cartridges with new heads as a cheaper option. You chose the cheaper option. You advised they dripped after a period of time. We returned & didn't find any signs of them working or dripping. Despite the cartridges & heads being in full working Order we replaced them for free. A few weeks later you sent a video of the taps dripping. We investigated at no charge. Once again they did not drip & were in full working order. We took photographs & videos to log this Even though there was nothing wrong with the taps we offered to install new taps free of charge which you declined.