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Better Call Wes Plumbing and Heating

Southampton, Hampshire

Checkatrade member since February 2022

Customer Reviews

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Reviews (74)

  • 10

    Got hot water working again

    Posted 03 July 2024

    I called them out as I had a problem with my hot water, I had been recommended to replace it by a previous company but didn’t have the money to do that. But they were able to repair and keep it going. So happy with the results and would highly recommend.
    Verified reviewer
    Job location: SO18
  • 10

    Excellent service- New Boiler and New Bathroom

    Posted 04 November 2023

    I seriously can't recommend Wesley highly enough. He recently not only installed a new boiler but also fitted a fabulous new bathroom complete with new shower, new flooring, tiled walls and lighting. This was not an easy job - my old bathroom was not only outdated but many utilities were broken and all the plumbing had to be removed and redirected. Wesley went out of his way to ensure that I now have a bathroom I am proud of. He is professional, time keeping was excellent, flexible, really professional, tidy and kept to his original quote. Thank you. Again I would highly recommend.
    Verified reviewer
    Job location: SO18
  • 5

    A disappointing visit

    Posted 17 May 2023

    Called and spoke with a lady to book. She explained cost would be £80 for call out and first hour which they hope to fix it within. The man turned up Nd within minutes decided we needed a new heat plate exchanger without inspecting it and a new sump cover as he say a water drip on it. I told him the same as the lady so why visit with no intention to try and fix. He then spent 15 minutes on the phone looking up costs for parts and left. Was here 20 minutes and cost £55. Basically we paid for them to quote. I would of preferred he tried to improve the got water but no attempt.
    Verified reviewer
    Job location: SO18
  • 10

    No hot water and the heating wasn’t working.

    Posted 02 January 2023

    New age boilers helped us get our heating and hot water back up and running. I contacted them this evening and they assisted me over the phone because the earliest they could’ve come out was tomorrow. Thank you very much for guiding me through a process of elimination and getting our house hot again. Excellent customer service and your knowledge is impeccable.
    Job location: SO14
  • 10

    Service

    Posted 02 December 2022

    Excellent service . I would highly recommend. Professional, efficient and reliable .
    Verified reviewer
    Job location: SO18
  • 10

    Boiler service and radiator installation

    Posted 02 December 2022

    We recently used Wes to service our boiler and instal a new radiator. Job carried out to a high standard in a clean and timely manor. Would highly recommend.
    Verified reviewer
    Job location: SO18

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Company Info

Owner

Mr Akwetey Bortier

Sole Trader

3 years on Checkatrade

VAT Registered

Yes: 363972857

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Welcome to Better Call Wes Plumbing and Heating.

Hello, I’m Wes, a fully qualified and experienced plumbing and heating engineer based in Southampton. Working as a sole trader, I bring a personal, hands-on approach to every job I take on.

I’m Gas Safe registered and City & Guilds certified, ensuring all work is completed to the highest standards of safety and reliability. I love helping customers solve their plumbing and heating issues efficiently and with a neighbourly touch.


I specialize in a wide range of services, including boiler installations, servicing, and repairs, as well as general plumbing work. Whether it’s fixing a dripping tap, installing a new boiler, or maintaining your heating system, I’ve got you covered. I also offer free quotes and provide the option for convenient video or photo consultations to save you time. My service area includes Southampton and all surrounding locations.

Customers choose and trust Better Call Wes because I value honesty, reliability, and professionalism. I communicate clearly, provide transparent pricing with no hidden costs, and treat every home with care and respect.

Every job I complete comes with my 12-month workmanship warranty for added peace of mind.

So if you have any questions or need help with any jobs, just contact me and I'll help you out the best I can, even if it's just for advice.

Get in touch today—I’d be delighted to help with your plumbing and heating needs.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2022

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