NL Domestic Repairs
Accepts Checkatrade Pay
Skills
- Dishwasher Repair
- Electric Oven / Cooker Repair
- Tumble Dryer Repair
- Washing Machine Repair
Services
Customer Reviews
Write a review9.73 /10
Based on 59 reviews over the past 12 months
Quality of work
9.63
Reliability
9.78
Communication
9.8
What customers are saying
AI-generated from customer reviews over last 24 months
This family-run business is consistently praised for its exceptionally fast, professional, and efficient service, often providing same-day responses. Customers frequently commend the team's friendly approach, good communication, and fair pricing for appliance repairs.
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Reviews (312)
0.67 Washing Machine Repair
Posted 5 days ago
Avoid. Bad advice given, now no washing machine & have to go to laundrette.
My washing machine had started to sound its alarm & flash a tap symbol during the cycle. John at NL Domestic Repairs said that he “had never seen this symbol on his X washing machine and was it not a dishwasher?” (!) He then sent his employee X, who gave totally bad & incorrect advice. Based on his advice, I then had to pay a plumber £198, who confirmed that not only was the valve was not damaged but neither was there an issue with the water pressure. I have therefore spent £258 ( 2hrs x £95 plumber & NL cost) and my washing machine still doesn’t work. John ignored my emailsVerified reviewerJob location: TW9RJill MResponse from NL Domestic Repairs
Thank you for your review. We’re sorry you’re unhappy, but we need to clarify a few points. We explained the issue could be linked to the water pressure going into the washing machine or the cold‑water inlet valve, not a confirmed plumbing fault. Any plumbing costs were independent of our advice. We only asked if it was a washing machine or dishwasher to confirm the appliance. The prices stated are not ours. We also tried to contact you, but our calls went unanswered. We aim to provide clear communication and honest assessments, and our high Checkatrade ratings reflect the standard we work to.
10 Washing Machine Repair
Posted 22 April
Washing machine repair
The experience was good overall.Job location: TW13RShey10 Appliance Services / Repair
Posted 18 April
Prompt, friendly service 🙂
John called and his son, Alex, came within the hour. Very friendly service. Replaced the brushes of my washing machine. Left with testing out the machine. Couldn't be happier! Would highly recommend using this family run business.Verified reviewerJob location: UB610 Tumble Dryer Repair
Posted 13 April
Tumble dryer repair.
Job completed efficiently, professionally. Would definitley use again and recommend.Verified reviewerJob location: HA9RLisa R10 Electric Oven / Cooker Repair
Posted 09 April
Fan Oven Fix
I hadn’t been able to use my fan oven for a couple months as it kept tripping a fuse. I came across this company here and John got in touch straight away with a really reasonable quote. Once I was ready to go ahead, he arranged for Alex to come and check my oven within 48 hours. Alex was professional and quickly figured out the issue, and they got a new part ordered for me asap. Once the part arrived, he had it fitted and working within 20 mins. Would 100% recommend and use again!Verified reviewerJob location: HA5RRose L10 Washing Machine Repair
Posted 07 April
Broken Sharpe Wahimg Machine
John runs this family owned and run business and you can tell he cares about customers. communication was excellent, the work was excellent and the pricing fair. They are now my go to company for repairsVerified reviewerJob location: UB8RYann
Photos
Company Info
Owner
Mr John Wass
Sole Trader
9 years on Checkatrade
VAT Registered
Yes:
COVID-19 UPDATEDue to the current situation regarding the COVID-19 pandemic we are taking extra precautions to ensure the safety of our customers and staff. Initial quotations can be completed virtually via phone, email, message or video call. If essential work is required at your property we will discuss all precautions before visiting. Any contact with your living space will be conducted at a safe distance with all surfaces thoroughly covered and cleaned beforehand and afterwards..At Northern Lights Domestic Repairs we will fix your washing machine, tumble dryer, dishwasher, oven or other large domestic appliance at a very competitive price.
We can work on most makes and models and our work is fully guaranteed. Contact us today to arrange a call out.
Washing Machines : We service and repair all makes and models of washing machines and tumble dryers including Hotpoint, Hoover, Siemens, Zanussi and AEG and offer a same day emergency service. Contact us today to book an appointment.
All Domestic Appliances :
At Northern Lights Domestic Repairs we can repair all your domestic appliances including dishwashers, tumble dryers and conventional ovens.
We also offer a comprehensive maintenance service to landlords and letting agents.
Same day service :
Northern Lights offer a same day / next day service throughout North and North West London, Buckinghamshire and Middlesex
so you won't be without your domestic appliance for long. Call us today to arrange an appointment.
This trade passed up to 12 Checkatrade vetting checks
Member since May 2017
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