North London Builders

Reviews (13)

• 10

  Bathroom & Kitchen Plumbing

  Posted 06 November

  Kitchen plumbing

  Very happy with the kitchen plumbing work carried out for our new cabinets installation. Quick response, accurate work, and everything was completed neatly and professionally. The area was left clean and tidy. Highly recommended! Ahmed Rasal
  Job location: EN3
• 10

  Plumber

  Posted 06 November

  They are very fast to respond and they are very helpful

  I got my work got carried out with Dani and his colleagues. They were very quick to respond to the job search they give me a very good offer. I was pretty happy with the work carried out in my house very neat and very clean. Highly recommend.
  Verified reviewerJob location: EN4
• 10

  Bathroom & Kitchen Plumbing

  Posted 04 November

  Bathroom renovation

  He extended the copper pipes and replaced the vanity unit, basin and tap quickly and neatly. He also cleaned up and removed all the rubbish. Very happy with his work and highly recommend him!
  Verified reviewerJob location: N12
• 10

  Bathroom & Kitchen Plumbing

  Posted 29 October

  Very quick response

  Wet underfloor heating Very happy with the service. We had a problem with our wet underfloor heating system, which wasn’t working properly. The issue was quickly identified and repaired. Everything is now working perfectly. Professional, reliable and reasonably priced. Would definitely recommend! Patrick
  Verified reviewerJob location: EN4
• 9

  General Plumbing

  Posted 27 October

  Under sink work

  Removed an insinkerator and replaced pipes and traps under the kitchen sink
  Verified reviewerJob location: N10
• 4

  Kitchen Fitters - Installation

  Posted 21 October

  Cooker hood vent

  Very disappointed with my experience. Communication was great initially, and Dani arrived and completed the installation in around 15 minutes. However, the plaster around the vent was left crumbling. When I raised this, he denied responsibility and claimed the wall was already damaged. He was quick to point at the wall and say it just needed painting, rather than explaining that the damaged plaster would actually need repairing. The damage is evidently from the removal of the previous vent. Which again was denied. Instead of apologising or trying to resolve the issue, he criticised the cooker hood I’d purchased and told me he makes £5,000 a day and doesn’t need my £130. He became so aggressive over the phone that I had to end the call myself. I found the whole interaction incredibly unprofessional. I’ve also since noticed the manual lists two carbon filters as supplied accessories, yet I was told to buy replacements on Amazon. As I didn’t unpack the box myself, I can’t confirm what happened to the original filters, but this has added to my concerns. An awful experience. I’ve never been spoken to like this after paying someone to do work in my home. Never again
  
  Verified reviewerJob location: SE8

  R

  Dani B

  Response from North London Builders

  We strongly disagree with this review. While removing the old cooker hood, we noticed existing damaged plasterwork and immediately informed the customer. As the new hood was a different size, part of the wall remained exposed. We showed and explained everything before leaving. The customer confirmed she was happy, paid £130 cash, and raised no concerns. We cleaned up and removed the old hood. Only 30 minutes later did she complain. Despite wall repairs being outside our agreed work, we offered to help with painting. We strongly reject the allegations about our behaviour and stand by our work.