Customer Reviews (445)
Repairing our boiler (central heating and hot water)
Efficient, fast and friendly service - and at the price we were quoted. I highly recommend N Price.
A brand new Worcester boiler fitted
A very impressive service from beginning to end! From my initial telephone enquiry, through to the quote and then the fitting of a new boiler, everybody I dealt with was friendly, helpful, knowledgeable, polite. Denise, Martin, Nathan, Matt and Joe all had a relaxed, friendly, polite helpful attitude. Great customer service all round, however special thanks to Nathan and Joe who worked tirelessly in that extreme heat last Tuesday fitting a very stubborn flue, however they never gave up, never took a break, all with a great sense of humour and smile, leaving my flat immaculate. 100% recommend!
Fixing a gas boiler
The heating engineer came out on the day I called. He diagnosed the fault, ordered and collected the part and fixed the boiler all on the same day. Thank you for great service.
Stopcock leaking badly
I have used N.Price for large and small jobs. I have found them to be a competent and friendly team and their costs fair. If there are any issues they are sorted without quibble.
Light pendant, switch and pull cords for shower and bathroom light
On time, quick and efficient
Shower and kitchen tap fitted plus overflow fixed
Arrived on time , carried out work quick and efficiently and took away all packaging. Couldn't ask for more
To move a heavy new washing machine up a long flight of stairs and fit and make the plumming safe
I can not fault this wonderful company!!! From the lovely call handler to the wonderful 2 guys that turned up - they were polite- tidy - and the job was finished professionally and timely ! X brilliant company all round
Boiler Service and Plumbing
Prompt, polite, and all work completed. The boiler was given a thorough service, and the two small plumbing leaks successfully resolved.
Boiler installation
Rang Nathan on Thursday, he came round same day and sent quote Friday. Then booked us in for our installation following Monday. By 3 pm Monday the new boiler was in. (Other) Nathan and Joe who installed the boiler were friendly, courteous and worked really hard the whole time they were here. Even tidied the area cleaner than we left it! Denise in admin was really friendly and very efficient emailing out updates on bookings, invoices and payment requirements. Can't recommend them highly enough. Amazing service.
New Central heating system and put basin and toilet in
Absolutely shocking and wouldn't use again. New boiler installed and within a week gushing water under floor boards with big leak. Basin wasn't put on straight and was wobbly, no mastic finish, didnt measure where toilet should go and ended up right next to the basin which looked ridiculous. Turned up with incorrect tools, then spent 2 hours going to get right ones having already known what he needed for job. Took a day to finish half a day's work and charged me whole day Massively disappointed, zero good will after discussing with them. No way should of it taken a whole day for this job.
Score Breakdown
Workmanship
Timekeeping
Tidiness
Courtesy
Reply from N Price Ltd
We quoted for a Worcester Bosch Greenstar Boiler with additional radiators the boiler came with a 10 year warranty, the installation was carried out expertly to our usual high Worcester Bosch accredited installer specifications and radiators as per customers instructions, the customer arranged for one of there “friends” to fit a new bathroom, this went extremely badly and we was asked to pick up and finish the work off the others had started including removing tiles and chasing pipes that had been badly left in the wrong positions, we consulted with the customer through out and had agreement on all sanitaryware positions, we quoted a day to carry out these unusual works. The leaking pipe work was found to be a piece of old existing pipework that did not withstand the mains pressure( through having a gravity system and now conversion to mains fed) and was identified and fixed FOC. We always let all of our customers know our costs before starting any work and insist on this, this review bares the brunt of the customers frustrations of using non qualified, zero skilled operatives to fit there bathroom and to have to pay someone else to put the work right.