Customer Reviews (62)
Service an air source heat pump and replace valves
Oliveair engineer came on time and completed the work efficiently. He also answered my questions about heat pumps courteously, although they were probably very basic to him
Air source heat pump boiler service
Very quick to respond and super quick to have the service booked in. Very professional, friendly and courteous. Explained everything that was being done and what would need doing to complete the service. Would highly recommend.
Service my air source heatpump.
They turned up and did a great job. Explained clearly some of the questions I had and fixed a couple of persistent problems. Very happy. Steve
As far as I know the servicing was done but at the conclusion I was told additional work was required. I paid the invoice, tried setting up another appointment, was told they were booked. I tried several months later via email and left a voicemail on a mobile number but never received a response on either. I am now in a situation where I have no idea what, if anything, is wrong with the system.
Reply from Olive Air Ltd
I am very sorry about this. We are a small family run company and unfortunately, some follow up work does get missed due to our workload. I will take a look at the service report and make a point of calling you this week so that we can get this issue resolved or at least just to put your worries art ease.
To service our air source heat pump
Tom and Josh came to carry out an annual service to our Mitsibushi Ecodan Airsource heat pump. Absolutely brilliant service, very efficient, very helpful, listened to all of our questions....... These guys come highly recommended. Even when we had a technical hitch with the thermostat later that evening, Tom Olive messaged us and talked us through the details, brilliant service!
Replace water pump on heat pump system
Tom arrived on site at the agreed time carried out the job and got my system back up and running in no time . Tom is very professional and a very knowledgable engineer he is credit to the industry. I can highly recommend this engineer / company Thank you.
Service of Daikin Altherma LT split system
We were so blessed that Tom came to service our Daikin Altherma system. He did a great job and at last we have found someone who understands underfloor heating. I don't think we have ever been so warm! A very personable young man. Great to chat about Wordle!
Repair and service Nibe GSHP
Did a really good job and came to my rescue when I had a faulty heat pump sensor. Went out of their way to accommodate me and get me up and running in the face of part shortages at Nibe. Highly recommended.
Repair airsource heat pump
My airsource heat pump failed just before Christmas. Lead time for Mitsubishi was 6-8 weeks. I contacted Tom and he arranged parts and got the work done in a week. Quick response to any queries I had. I have no hesitation in recommending Oliveair
Had problems with upstairs Rads not coming up to temperature ( air source heat pump) Tom did a quick survey and recommended a supplementary pump which he fitted. Radiators far more effective now and far more happier now to face the winter ahead. You are in safe profession hands with Tom. Easy to deal with, punctual, very competitive with his pricing, and does a very good job. No hesitation at all in recommending him and he will be the tradesman I phone again if and when I have any issues with my air source heating system. My neighbors had similar work done by Tom…. They are delighted too.