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One 2 One Locksmiths

  • Locksmith

Totton, Southampton, Hampshire

+Approved member since 2018
Call02382 352397
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Services and skills

  • Locksmith

    10 skills

    Digital Smart Door Lock Installation

    Doors Opened / Unlocked

    Emergency Locksmith Service

    Lock Fitting

    Lock Repair

    Safe Locks

    Security Door Locks

    Snap Locks

    Window Lock Fitting

    Window Lock Repair

  • Services

    5 services

    • Domestic Work
    • Commercial Work
    • Free Estimates
    • 24 Hour Call-out
    • Insurance Work Undertaken


Customer reviews

Overall ratingin last 12 months

10Write a review
  • Workmanship10 out of 10
  • Tidiness10 out of 10
  • Reliability10 out of 10
  • Courtesy10 out of 10
  • Quote Accuracy100 out of 100
Write a review

134 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Excellent and efficient door lock fix

    10Verified Review

    Amazing service, very polite guy, didn't charge a fortune for a door fix.

    Location: SO16
  • Fix broken lock in PVC front door

    10Verified Review

    Ryan came to help remove a broken key in the front door. At the same time, we realised that the gearbox in the lock mechanism was broken. Ryan replaced it, and it all works fine now. Ryan was easy to work with, very friendly, and explained everything as he worked. I am happy to recommend him.

    Location: BH24
  • Bathroom window would not open

    10Verified Review

    My bathroom window was jammed and would not open. From logging my request through checkatrade (on a Sunday) I got a call from Ryan within 30min. He was really helpful and understood the problem and was able to come out the following morning. He was on time and was able to open the window but unable to fix the problem so he enlisted the help of a fellow locksmith. Both came out the following day, again on time. They were polite and professional and able to fix it. Parts required were obsolete due to age of window but a workaround was made and window functional. Excellent work! V happy!

    Location: SO45
  • Garage door lock changed

    10Verified Review

    We called Ryan on a Friday evening and he arrived in less than twenty minutes, changed the lock on the garage, and also assisted fixing the electric door mechanism, despite that being outside of the remit. He was polite, professional and prompt. We were also offered the option of different locks. I would highly recommend Ryan and would call him again if required.

    Location: SO53
  • Change of lock after broken key


    Ryan was brilliant when he came to help. We had a broken key in a lock at around 11pm and he came putut straight away and ensured we could gey into our property and it was secure and changed the locks the following day for us! Fantastic work and extremely profesional!

    Location: SO40
  • Good job done

    10Verified Review

    Front door lock was playing up- Ryan came round within a couple of hours and fitted a new one quickly and efficiently, at a reasonable price. Recommended

    Location: SO40
Read all 134 reviews

Company profile

  • OwnerMr Ryan Richardson
  • Member Since2018
  • Public Liability InsuranceSelf-Certified
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATNo
  • Company typeSole Trader

Company info

Hello and welcome to a bit of information about me and my business.

My names Ryan and I have been operating as a locksmith since 2016. In this time, I have learnt a lot about the trade and I really enjoy my work. I pride myself on being up front and honest. I will always get a quote to you for free even if that means coming out to get information first hand (free quotes and call out so no charge here). My customers only pay for a service once it has been completed and they are happy with the work carried out. In the case of lockouts non-destructive entry is always my first plan of attack. Any parts I may have to damage and replace is always discussed beforehand along with any additional cost of parts so you’re not presented with a surprise nasty bill higher than what was originally quoted.

My trade

I don't claim to know everything about my trade and am continually learning. In fact, there are many areas of locksmithing I haven't yet been trained in and so therefore am not sure about. If I feel I do lack experience in a particular area you as a customer may be enquiring about then I will always make that known. I like the work I undertake to be completed to a high standard so a good confident knowledge of what I’m doing is important to me.

How I operate

It is always a one2one experience here, as it is only myself you will deal with from initial call to job completed. I don't like procrastination and so am always happy to get your job done as soon as possible, I can’t ever remember keeping people waiting (maybe with the exception of some stock issues from suppliers) but things within my control tend to get done with efficiency and punctually. I also don't apply any call out fees to my service so you only pay for parts plus a service fee for doing the work. I am not a big enough business to charge VAT so again no hidden costs added when it comes to paying.

Aftercare and repeat customers

If there are parts involved in any work I carry out then I will always put a year on them, should they fail or not operate correctly within that period then one call and I will arrange to come out at the earliest convenience and replace/fix it free of charge. Also, if I have done work for you before then a 15% discount is always offered for repeat custom.


Lockouts- Keys left on the inside, key snapped off inside the lock, keys lost while out, door slammed shut behind you, lock malfunction. A lot of these unfortunate situations can be sorted out quickly & non-destructively.

Lock fitting- Add a lock to your interior or exterior doors, increase security by adding a deadlock to wooden doors of your property, Change or upgrade the style of lock that's currently fitted.

Upgrading- Upgrade the lock or handles from what's currently fitted to something that's maybe a 1,2 or 3-star British standard, upgrade your current cylinder to one that's anti-snap which is a great way to prevent from very common entry methods used by people breaking and entering these days. Anti snap, anti-pick, anti-drill, anti-bump cylinders also available. All of which could be an upgrade to what's currently fitted to your property. On wooden doors maybe you only have a 2 or 3 lever lock fitted these are great for interior doors but not the best option for any entry doors into your property and can easily be upgraded to a solid 5 lever British standard lock that will satisfy insurance companies.

Key safes- Ever thought about an external wall mounted key safe? These coded boxes are great for keeping spare keys to a property so you know there’s always a key at hand. Also perfect for the elderly who might have carers coming and going or if you perhaps have a cleaner, tradesmen or any number of people you may need to allow access to your property while you’re not there. Just supply a code to them and change it again whenever you like.

Windows- Commonly keys get lost to these leaving the handles locked in place not allowing the window to open, keys snapped off inside or maybe the handle or part inside the window has just broken and needs replacing.

Garage door locks- Replace broken locks on garages or simply want it changed due to keys having been lost or stolen.

Lock changes- Somebody recently moved out? Just brought a new home or property. Lost your keys while out and about? Even if you have spares, a lock change will give you peace of mind that no one out there has access to your home. New lock, new keys!

Key cutting- duplicate your keys.

Keyed alike service- Fed up with having too many keys? A different key for every lock. Find out more info from us.

Contact details