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Optimise Property Solutions

Name: Optimise Property Solutions
Address: West Malling, Kent, ME19
Rating: 4.67

4.67/10

West Malling, Kent

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Customer Reviews

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4.67 /10

Based on 1 review over the past 12 months

Quality of work

Reliability

Communication

Reviews (31)

4.67
Extensions / Conversions
Posted 01 August 2025
Less than satisfactory service, would not recommend
Whilst we are happy with the overall finished build, the experience was less than satisfactory, and we would not recommend them or chose to work with them again. Further problems included and were never rectified: • Incorrectly printed scale site drawings • Continuous lack of materials • Scaffolding not fit for purpose • Damage to other areas of the house • Damage to neighbour’s property • Very untidy working • Unknown if electrical tests were completed • Additional costs issued without agreement • Patio was uneven, had to be re-laid and still has issues
Verified reviewer
Job location: ME3
8.67
Extensions / Conversions
Posted 05 May 2025
Ground Floor Extension & Kitchen Installation
This is the 2nd time we have worked with Adam and the team. They were punctual and work solidly throughout each stage of the works. We love our new kitchen and utility space and it has revolutionised the house with how it has seamlessly blended into the house inside and out. From design, planning and budget management, Adam helped guide us through the process and his team were also great at raising concerns or suggestions throughout the process.
Verified reviewer
Job location: ME18
10
Extensions / Conversions
Posted 03 December 2024
Garage conversion
Absolutely delighted with my project completed by the Optimise team. From start to finish everything went as smooth as possible. Not only is the standard of work second to none, every member of the team was helpful, professional and personable. 100% recommend to anyone looking for a trusted and reliable company.
Verified reviewer
Job location: ME19
10
Refurbishments
Posted 03 December 2024
Bathroom fitting
Optimise did an excellent job, fitting a new bathroom for us. The team were always, helpful, efficient and friendly and the work was of a very good standard. We would wholeheartedly recommend them to family and friends.
Verified reviewer
Job location: TN2
10
Property Maintenance / Repair
Posted 02 December 2024
Check electrical system for fault
Contacted company as an emergency call out An electrician arrived within coup!e of hours Very courteous and efficient Would definitely recommend them
Verified reviewer
Job location: ME19
10
Refurbishments
Posted 18 September 2024
New Roof on Conservatory, damp proofing, insulation, levelling of floors, new kitchen and flooring
Adam runs a tight ship. The main guys who were working on our house were phenomenal - so hardworking, respectful, kind and really minded to do a proper job. I couldn't fault them at all.
Verified reviewer
Job location: ME20