Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.
Services
Customer Reviews
Write a review9.59 /10
Based on 29 reviews over the past 12 months
Quality of work
9.56
Reliability
9.63
Communication
9.59
What customers are saying
AI-generated from customer reviews over last 24 months
This company receives high praise for its fast, professional, and friendly service, with many customers highlighting same-day responses and efficient problem-solving. A small number of reviewers mentioned that final costs were higher than expected and some experienced delays receiving post-job paperwork.
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Reviews (113)
10 Blocked Drains
Posted 10 June
Best drain company in Manchester
Trish rang me on the request for job. Explained everything in detail. Explained the process and product. Got me booked in with Trevor the drain specialist to see the job. Trish Explained everything on cost. Having had another company see the job. There was no extra costs. Very fair priced and best treatment for the job. I had few dislodged joints. Resin sleeve was the best sort of treatment to the job. My roommate looked at the job. And you couldn't tell if work was done. It was done so nicely efficiently. Everything was put back the way it was. I wouldn't hesitate to recommend to anyone.Job location: OL6Response from Optimum Drain Ltd - No Call Out Charge, No Hidden Costs.
Thank you for the great review, it’s been a pleasure, regards Team Optimum
9.67 Drain Relining
Posted 19 May
Relining an drain from downstairs toilet
Happily recommend this company. Came out on a Saturday to reline a toilet drain. Checked the problem and unblocked first then sorted within the hour. Trevor was brilliant, explaining the job. My only criticism would be it’s been a struggle to get the receipt and guarantee but sure Trisha in the office will sort this. Great job. Thank you.Verified reviewerJob location: L23RDavid L10 Blocked Drains
Posted 22 April
Drain unblocked
Excellent work done On time Conscientious The drain was unblocked All done very swiftlyJob location: L1610 Blocked Drains
Posted 14 April
5 Star Service
Came out same day within a couple of hours to our what we thought was a blocked soil pipe, turns out the pipe had collapsed needed an epoxy resin sleeve to fully repair. Job was carried out professionally and to a high standard. Trevor and his Dad are 2 lovely guys would highly recommend.Job location: WN80.67 Blocked Drains
Posted 23 March
Would Not recommend.
Turned up on the wrong day. Had to deal with them over the phone. They unblocked one drain but said it had issues. No photos or report. Just a phone video that didn't explain much. Then proceeded to unblock another drain that had blocked, only to find when I got home they had done the wrong one.(which they admitted over the phone that night) Carged us £180 and left to go to the job they was supposed to be on. (think they was in a bit of a rush) We understand mistake happen but trying to get them to come back to finish the work has been a joke and weeks and weeks have gone by now....Job location: M2710 Blocked Drains
Posted 14 March
Quick and very professional
Within three hours of booking the job my outdoor drain was unblocked and back to normal. The overall service and professionalism was outstanding.Job location: S8
Photos
Company Info
Owner
Mr Trevor Cross
Ltd Company
1 years on Checkatrade
VAT Registered
Yes: GB475692935
Welcome to Optimum Drain Ltd – Your Local Drainage Experts
With over 20 years of expertise in the drainage industry, Optimum Drain Ltd is proud to be your trusted partner for all things drainage. Whether it’s unblocking drains, conducting detailed CCTV inspections, or installing new drainage systems, we offer fast, reliable, and cost-effective solutions tailored to your needs.
Our dedicated team uses advanced technology and proven techniques to ensure your drainage system is working seamlessly. We serve homes, businesses, and industrial sites across the region, delivering unparalleled customer satisfaction with every job.
Why Choose Optimum Drain Ltd?
* No Callout Charge – Available 24/7 without additional fees.
* Free CCTV Drain Inspection – Included with every job.
* Guaranteed Work – 10-year warranty on maintenance and remedial work; 30-year guarantee for all liners installed.
* Transparent Pricing – Competitive rates with no hidden costs.
* Rapid Response – Same-day service available for emergencies.
Our Services
* Blocked Drains & Sewers - Efficient and stress-free unblocking of drains and sewers to keep your plumbing system flowing smoothly.
* CCTV Drain Surveys - State-of-the-art camera inspections for precise diagnostics. We provide a detailed, easy-to-understand report with photos and recommendations.
* Drain Repairs & Relining - Specialists in all aspects of drain repair and relining, ensuring long-lasting results. Insurance repairs are also undertaken.
* Planned Maintenance - Save time and money with regular maintenance designed to prevent major issues and keep your drainage system in top shape.
* New Drainage Installations - Comprehensive solutions for new drainage installations, water mains, rainwater soakaways, treatment plants, and more.
Specialist Services
* Clay Pipework Replacement – Skilled engineers address tree root infiltration and other clay pipe issues.
* Soakaway Drainage Systems – Expert installation and maintenance.
* Septic Tanks & Drainage Fields – Professional repair and installation.
* Pitch Fibre Re-rounding & Bursting – Innovative techniques for pipe restoration.
How We Work
1. Inspection
2. Using cutting-edge CCTV equipment, we inspect your drainage system to identify blockages or faults.
3. Diagnosis & Report
4. A comprehensive report is provided, complete with photos and recommendations for immediate and future work.
5. Treatment
6. Our engineers employ high-powered jet washes, augers, and rods to efficiently remove blockages and restore flow.
Customer Commitment
At Optimum Drain Ltd, we are passionate about providing exceptional service. Our skilled engineers are trained in confined space entry and safety protocols, ensuring the highest standards of professionalism and care.
We believe in clear communication and complete transparency, making sure you understand every step of the process.
Get in Touch
Don’t let a blocked drain disrupt your day. Contact us now for a free quote or to schedule an inspection. We’re available 24/7 for emergency callouts!
Visit us at: www.optimumdrain.co.uk/blocked-drains
Make Optimum Drain Ltd your first choice for all your drainage needs—because when it comes to clear drains, we deliver solutions that flow!
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Member since January 2025
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