Response from Oracle Landscaping
I appreciate your feedback. It's important to me that you're satisfied with our work.
The emergence of black patches on the lawn can unfortunately occur due to various factors, such as overwatering or lawn disease, which can develop even after successful installation. As discussed, I have provided guidance on how to manage these conditions.
Your feedback underscores the importance of clear communication and ensuring our clients feel fully supported. I'm taking this as a learning opportunity to improve how we manage aftercare in the future.
Again, I regret any inconvenience this may have caused, and I'm grateful you brought it to my attention.