I was assured that I would be satisfied and if not that they would reclean what was not cleaned properly. Diswasher, doors and skirting boards were supposed to be included, I was told everything would be washed and disinfected. Many doors and skirting boards were not even dusted. The dishwasher was not touched. I was told they could not clean the toilet because it was rust. I got the dirt off easily with natural cleaning products. Downstairs was generally cleaned to a better standard than upstairs. However, I have had to reclean everything as standard was so poor.
Response from Orderly Oasis
Thank you for the feedback… we unfortunately have no words to describe this particular customer therefore we choose to remain professional and non disrespectful. Cooker was not included in the clean so hence why this wasn’t completed in the photographs they have listed. It was extremely hard to please this customer from the first message enquiring about the clean to completion. The customer was asked to look around the home after completion to confirm everything was fine, this was completed infront of 2 cleaning colleagues, we also had a message thanking us for the clean. So very perplexed?