Palmer Service Group Ltd
Accepts Checkatrade Pay
Skills
- Air Source Heat Pump Installation - ASHP
- Gas Boiler Installation
- Gas Boiler Servicing / Repair
- Gas Central Heating Installation
- Gas Central Heating Servicing / Repair
- Gas Safety Checks - CP12
- Smart Thermostats
- LPG Boiler Installation
- Bathroom & Kitchen Plumbing
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
- Power Flushing
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
Customer Reviews
Write a review9.86 /10
Based on 27 reviews over the past 12 months
Quality of work
9.81
Reliability
9.85
Communication
9.93
What customers are saying
AI-generated from customer reviews over last 24 months
Customers frequently describe this company as professional, friendly, and reliable, often praising the team's punctuality and clear communication. Their work is consistently noted for being thorough and tidy.
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Reviews (159)
9.67 Gas Boiler Servicing / Repair
Posted 27 September
Helpful
Very helpful and managed to get someone to me before the weekend to avoid me not having any hot waterVerified reviewerJob location: BN1410 Gas Boiler Servicing / Repair
Posted 21 September
Annual boiler service
Sam did a very thorough service of my gas boiler and also checked and topped up the pressure to the tanks upstairs. He also was able to squeeze in fixing leaking tap fittings on the same visit for a very reasonable extra cost. He arrived on time, was very friendly, and I wouldn’t hesitate to use Palmer Service Group again and I’m glad that I chose them instead of just booking British Gas online.Verified reviewerJob location: TN6RRhys S9 Bathroom & Kitchen Plumbing
Posted 01 June
Bath fitted to replace double shower
Reliable, informative. Neat and tidy. Overcame a few challenges without any drama.Verified reviewerJob location: BN14RAmanda W10 Gas Boiler Servicing / Repair
Posted 15 May
Thorough work
The tradesperson came within the stipulated time and was very amiable at all times during his work. He carried all the tools of his trade and was meticulous, and seemed far more thorough than with previous gas boiler checks that included an external supply check. He found and fixed one pre-existing fault with the flue that must have been long standing. He also took time to explain the simple routing pressure top up that I could carry out. He made no mess and was careful throughout to leave the premises as found. Very much recommended for both price and work.Verified reviewerJob location: TN6RJohn T10 Gas Safety Checks - CP12
Posted 13 April
Good service I recommend it
They work in my house every year for annual gas check and I will continue with their service. They remind me that it is due in time so I don't miss the annual check.Job location: BN210 General Plumbing
Posted 24 March
Prompt and efficient service.
Had an urgent need for a gas engineer to cap some old gas fire pipes in our lounge but under the floorboards. The company responded and on the morning of my request the work was done.👍Verified reviewerJob location: BN3
Photos
Company Info
Owner
Sam Palmer
Ltd Company
6 years on Checkatrade
VAT Registered
Yes: GB273920982
About Palmer Service Group Ltd
At Palmer Service Group Ltd, we’re your local, trusted team for plumbing, heating, gas, electrical and energy solutions across Sussex.
Originally established as Sam Palmer Plumbing & Heating, the business has grown over the years into Palmer Service Group, bringing together a wider range of services under one roof. With over 17 years of industry experience, we pride ourselves on providing reliable workmanship, honest advice and a professional service from start to finish.
Whether it’s a small plumbing repair, a boiler service, a complete heating system, a new bathroom or a larger energy project, our experienced team is here to help.
Our services include:
• Plumbing & general repairs
• Boiler installation, servicing & repairs
• Central heating & radiators
• Gas services & landlord safety certificates
• Full bathroom installations
• Underfloor heating
• Heating controls & system upgrades
• Electrical work
• Solar & renewable energy solutions
• Air source heat pumps
• EV charging solutions
We understand that having work carried out in your home can be disruptive, which is why we aim to make the whole process as straightforward as possible. From the initial enquiry through to completion, we keep our customers informed and take pride in leaving every job clean, tidy and completed to a high standard.
We’re proud of the reputation we’ve built with our customers and have received over 100 five-star Google reviews.
One Local Team. Everything Your Home Needs.
For plumbing, heating, gas, electrical and energy services, get in touch with Palmer Service Group Ltd today.
Accreditations and awards
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Self Certified
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This trade passed up to 12 Checkatrade vetting checks
Member since February 2020
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