Reviews

  • 10

    Custom PC Building

    Posted 21 April 2024

    Tom did a great job assemblying a new PC which required some specific components and gave me lots of advice in order to build a balanced machine especially in terms of cooling. Once the components were ordered and arrived, he had been surprisingly quick to build and test the machine, which now works like a charm. Recommended without hesitation.
    Verified reviewer
    Job location: NW6
  • 10

    Graphics card and PSU exchange

    Posted 29 December 2023

    Tom was great with good communications and going out of his way to help. The workmanship was excellent as he offered to teach my son what to do at the same time as doing the job together. Great business model and a courteous chap to boot. Thanks Tom.
    Verified reviewer
    Job location: WD23
  • 10

    Old laptop replacement

    Posted 20 December 2023

    Totally happy with PC Piper. Tom was realistic about the cost of repair outweighing the value of the laptop and was happy to recommend and source a good reconditioned replacement. All our data was transferred, the old hard drive given to us and the redundant laptop recycled, all done for a very reasonable cost. Tom kept me updated on progress and we are very happy with the new machine. Comes with a one year guarantee, too. Highly recommended.
    Verified reviewer
    Job location: N13
  • 10

    Driver Issue so laptop not connected to Internet

    Posted 03 November 2023

    Tom was brilliant, thank you thank you thank you. He fixed my laptop over the phone, talking me through each step. Done in a few minutes. He didn't even charge. It's a nightmare when the computer suddenly stops working, so stressful. Amazing quick response and stress free now. I will keep his details for future.
    Verified reviewer
    Job location: HA4
  • 10

    Computers not working, unable to access internet

    Posted 29 September 2023

    The service from this company was exceptional, from the 1st contact to completion. They went out of their way to help and I cannot praise them highly enough. Great value for money. If you have any IT difficulties, do not consider anyone else. Amazing service.
    Verified reviewer
    Job location: S75
  • 10

    Very old printer with a paper jam, very hard to remove

    Posted 14 September 2023

    Mr Piper was very helpful and polite and tried his very best to remove a piece of paper trickily stuck in the printer. He spent considerable time trying. My printer was 20 years old. Unlike other traders who had contacted me, Mr Piper had offered not to charge me if the job could not be completed. He has also taken the time to research and send me information about a suitable replacement. I was very impressed with Mr Piper's professionalism.
    Job location: NW1