Reviews

  • 10

    Honest, skilled, attention to detail

    Posted 18 June

    I have used Francis for many jobs in my house. He is a very friendly, personable but above all very skilled at what he does. He treated my house like his own and cleaned up after himself and was always very diligent with work finding cost effective solutions for me whenever I needed them. He pays close attention to detail and also gets the job done in a transparent, honest and fair manner. My wife and I have been very pleased with the work he has done for us and I would highly reccomend.
    Verified reviewer
    Job location: RM2
  • 10

    Boiler replacement

    Posted 03 June

    Just before Christmas 2025 our boiler stopped working. We were due to host family and found ourselves without heating or hot water. Francis from Phoenix Heating Systems responded to the call out promptly and quoted a brilliant price considering the time of the year. He was friendly, professional, and very honest about costs and timescales. The work was carried out swiftly with precision and care. Thanks to Phoenix Heating Systems we were back up and running in time to host our family - they literally saved our Christmas. I would absolutely use them again and cannot recommend them enough.
    Verified reviewer
    Job location: CM5
  • Mark K
    10

    Replacing a bathroom radiator

    Posted 27 May

    Reliable, good communication, professional job. Recommend.
    Verified reviewer
    Job location: IG8
  • Jarek J
    10

    Kitchen tap replacement and silicone redo around worktop.

    Posted 27 May

    Very professional, punctual and efficient. Along with the tap, Francis replaced the ISOs so they are easier to access. Clean and tidy, wore shoe covers in the house. Very happy with the results. Would recommend.
    Verified reviewer
    Job location: RM12
  • 10

    Excellent Sunday Service – Highly Recommended! (5/5 Stars)

    Posted 17 May

    I used Checkatrade on a Sunday to find a plumber to relocate my bathroom's hot and cold water taps, which are connected to two tanks. Phoenix (Francis) responded within minutes of the job being posted and asked for pictures of the area right away. He arrived at my home within two hours and went straight in to working and completed the job without any problems whatsoever. The pricing was very fair, and he cleaned up thoroughly after himself. He was incredibly friendly, efficient, and polite throughout. I highly recommend his services!
    Job location: RM5
  • 10

    Tap installation

    Posted 16 May

    We used Phoenix Heating Systems for the 3rd time to install some new taps in our downstairs toilet. Francis managed to come at short notice as the taps wouldn’t turn with ease. We’ve used have now found a plumbing and heating expert that we would happily use for all ongoing work.
    Verified reviewer
    Job location: IG8